Instacart reviews

3.6

59% would recommend to a friend

(1,882 total reviews)
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Fidji Simo

51% approve of CEO

47% positive business outlook

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
May 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule helps life/work balance. The harder you work the more money you make. I work in multiple locations.

Cons

IC clearly does not care about those of us working in the field, having direct contact with their customers. I suspect there is a glitch that is not giving us our tips. During a 10 hr shift, 6 different customers were thrilled with the service I provided and said they were tipping through app. I only rec'd 1 tip that day even though I shopped for 12 people. My customer ratings have always averaged 4.75 or higher! I've completed over 1000 orders. I am disabled so I stay only because of the flexibility.

2.0
Apr 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Not a ton of micromanaging from the higher ups Flexible scheduling; good with request offs

Cons

Poor pay for everything required in the job Terrible benefits; no communication from HR pertaining to questions asked about benefits Very limited sick time and no other paid time off including no holiday pay or vacation pay. And holidays are a must. Managers are given no power or authority; their voices are not heard Very bad work/life balance once you make it to a salaried position. You'll be at work constantly. They do not care. The bottom line is always first and they will run you into the ground to get what they need. You are not a priority.

Viewing 1783 - 1785 of 1,882 Reviews

Glassdoor has 7,949 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.