Instacart reviews

3.6

59% would recommend to a friend

(1,881 total reviews)
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Fidji Simo

51% approve of CEO

47% positive business outlook

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Feb 5, 2021

Instacart

Recommend
CEO approval
Business Outlook

Pros

Indoor job, clean supermarket, nice

Cons

The job was part-time but I was working full time.

1.0
Jan 23, 2021

Worst company to work as shopper

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Could earn some decent money if customer doesn’t screw you with false ratings. A customer might think 4 star is still good but if you receive a 4 star from customer you are done. You will not see any good order.

Cons

No support for shoppers. Shoppers taken for granted. Every blame goes to driver directly or indirectly. I hope it goes bankrupt. Won’t be working anymore for them just due to their stupid and biased rating system.

1.0
Jan 21, 2021

Waste of time, not fair

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Money was ok, it was helping me out for the time being.

Cons

The app glitches during my cash out and didn’t let me go back to the previous page. Couldn’t complete the order, cuz the card wouldn’t go through...there is no number to contact anybody so I couldn’t do anything. Ended up getting fired for their app malfunctioning, even though I gave them proof of what happened. Companies like this are cut throat. They don’t care about anybody.

Viewing 1852 - 1854 of 1,881 Reviews

Glassdoor has 7,946 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.