Instacart reviews

3.6

57% would recommend to a friend

(1,883 total reviews)
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Fidji Simo

48% approve of CEO

44% positive business outlook

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,883 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Nov 6, 2020
Recommend
CEO approval
Business Outlook

Pros

I really appreciate the recruiter I worked with, I had a smooth interview process in spite of being interviewed and hired during a pandemic. I had positive experiences throughout, everyone was inviting and welcoming which impacted my decision to join the team. I appreciate the things Instacart does to make employees feel included even while working remotely. From virtual team offsites, groups like Women @ Instacart, Rainbow carrots, Nightshades, Sazón, Parents @ Instacart, and plenty of opportunities for teams to present/share what they're working on. There's a lot of transparency from the CEO and upper management. Once or twice a month there's all-hands meetings with the CEO where we can ask questions.

Cons

After joining, the team continued to hire quite a bit so it was a little hard to keep track of everyone and keep a close team environment but it's improved over time. Workload has been high with the growing pains of an expanding team but management encourages breaks and the take what you need vacation policy.

5.0
Nov 6, 2020
Recommend
CEO approval
Business Outlook

Pros

• Over my time here I’ve seen the design team mature significantly. It feels like working at an entirely different company as our processes have become rigorous while still remaining fluid just like in the early days. • What this means is that as a designer you have a ton of autonomy. Unlike other companies there are few, if any, gates to pass through to get your design implemented. • The design team has grown rapidly over the past few years with many diverse folks joining from all kinds of companies with different skills. • The design team truly is a team—we have regular critiques and stay in touch frequently albeit remotely in today’s world. • Overall Instacart cares about its designers and invests in their development. We have personal learning budgets, management helps navigate career growth, we have regular workshops, learn new skills and bring on new tools together.

Cons

With autonomy comes responsibility and ability to navigate uncertainty. As a designer working at a hypergrowth company this means being comfortable with ambiguity and shipping design with sometimes less than perfect data. Ultimately there’s leeway here as you’re not expected to get it totally right the first time. We understand and iterate fast, it's learning culture.

4.0
Oct 20, 2020
Recommend
CEO approval
Business Outlook

Pros

The people you work directly with as a data scientist are great: * Good direct managers interested in helping you develop personally * Smart, friendly data scientists and MLEs with a culture of collaboration * Interesting problem space with challenging DS problems

Cons

* Too much back and forth from leadership about direction the company should go in * DS sometimes undervalued and under-utilized, especially compared to MLEs or Economists role, and given that there's so much overlap in the skillset * Lower total comp than you would get at other comparable tech companies

Viewing 289 - 291 of 1,883 Reviews

Glassdoor has 7,955 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.