Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Intact

Engaged Employer

Intact Account Service Representative reviews

3.8

99% would recommend to a friend

(12 total reviews)
avatar

Charles Brindamour

62% approve of CEO

61% positive business outlook

Ratings by category

4.7

Work/Life balance

4.1

Culture & values

4.1

Diversity & inclusion

4.1

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

Ratings by demographic groups

Reviews by job title

12 reviews
4.0
Mar 14, 2025

Great

Accounts service representative
Recommend
CEO approval
Business Outlook

Pros

Flexible work from home arrangement

Cons

Repetitive tasks could get boring

avatar
Intact Response
1y
Thank you for your review! It's important to us that our employees feel like they have the flexibility and balance that enables them to be their best!
3.0
Jan 14, 2025

Lack of support and leadership overshadowed positive contributions

Accounting services representative
Recommend
CEO approval
Business Outlook

Pros

Hybrid with only two days a week at the office. Access to mental health resources was provided. Clear performance metrics and tracking through Power BI enabled transparency in workload and accomplishments.

Cons

High turnover among younger employees due to limited growth opportunities and salaries not aligned with Toronto's cost of living. Incomplete initial training created challenges in role execution. Workload concerns were dismissed, with expectations exceeding manageable levels for junior employees compared to senior colleagues. Mental health struggles were downplayed, and performance reviews lacked recognition of accomplishments, even when targets were met. Leadership and support were inadequate in addressing performance and well-being concerns.

avatar
Intact Response
1y
Thank you for taking the time to share your experience. We strive to create a diverse and inclusive workplace that is respectful of all individuals, at every level of the organization. We regret that we did not have the opportunity to address your concerns while you were still with us and we wish you the best in your future career journey.
4.0
Dec 13, 2023

Traditional Company with low salaries for Toronto cost of living

Accounting services representative
Recommend
CEO approval
Business Outlook

Pros

Medical and Dental Benefits, team engagement, company has good Core Values

Cons

Salary for entry level positions are considered low for the high cost of living in Toronto for 2023/2024. Company is refusing to increase the salary (max 3%) so lots of new people are leaving trying to find better positions.

avatar
Intact Response
2y
Thank you for taking the time to leave us a review. It helps us understand what you value most about working here.
Viewing 1 - 3 of 12 Reviews
Related searches: Intact Account Service Representative jobs | Intact Account Service Representative salaries | Intact benefits | Intact Account Service Representative interviews | Intact conversations
Intact reviewsIntact Account Service Representative reviews

Glassdoor has 2,951 Intact reviews submitted anonymously by Intact employees. Read employee reviews and ratings on Glassdoor to decide if Intact is right for you.