Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (57) , Customer Manager (42) , Underwriter (33) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (16) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 133 reviews)); "Good benefits and time off." ((in 65 reviews)); "Provides good work life balance" ((in 53 reviews)); "Some great work and colleagues" ((in 34 reviews)); "The staff (excluding management) are all friendly." ((in 28 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 53 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 34 reviews)); "Salaries are low and progression inexistent." ((in 33 reviews)); "Lack of training or clear procesess." ((in 15 reviews)); "Long hours doesn't pay great" ((in 15 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

What are the top reviewed Intact Insurance UK locations?

New York , Charlotte , Naperville , Chapel Hill , Napa , Miami , Bedford , Coral Springs , India

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Intact Insurance UK

Part of Intact

Intact Insurance UK reviews

3.4

51% would recommend to a friend

(1,119 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.3

Compensation and benefits

3.3

Career opportunities

2.7

Senior management

Intact Insurance UK has an employee rating of 3.4 out of 5 stars, based on 1,119 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Nov 23, 2023

Bullies!! And abusers

Customer manager

Recommend

CEO approval

Business Outlook

Pros

Met a couple of nice people

Cons

Horrendous, they pretend there your friend, then you confide In mental health issues, then they use it against you, most of the managers are sly and in each others pocket!! If ya face don't fit your out of there!! No dutie of care and full of hypocrisy, I could go on but you have been warned, even in my notice letter I asked for someone from HR to contact me but no one did absolutely pathetic waste

Intact Insurance UK Response

Thank you for taking the time to share comments about your experience whilst working at RSA. Some of them made for uncomfortable reading, and are not aligned to the culture, our values or the fantastic employee experience we are known for. We want to investigate thoroughly everything you have alleged and I would therefore urge you to contact our HR team so that we can discuss with you in detail the issues you have raised.

4.0

Nov 23, 2023

Great company but tough at times

Manager

Recommend

CEO approval

Business Outlook

Pros

The people. Great technical capability combined with genuine sense of camaraderie.

Cons

Some of the group decisions can be tough on the UK business

Intact Insurance UK Response

Thank you for taking the time to share your experience of working here at RSA. We appreciate you highlighting some of the areas you have in your comments

3.0

Nov 23, 2023

Insurance sales

Sales representative

Recommend

CEO approval

Business Outlook

Pros

GOOD SALARY Good Team Test

Cons

Slight Pressure Stupid Management Test

Viewing 211 - 213 of 1,119 Reviews

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Jobs at Intact Insurance UK

Assistant Underwriter

Commercial Claims Adjuster

Colchester, England

View job

Commercial Loss Adjusters

Commercial Loss Adjuster

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Intact Insurance UK

Intact Insurance UK reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Bullies!! And abusers

Great company but tough at times

Insurance sales

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