Intact reviews

3.9

75% would recommend to a friend

(2,159 total reviews)
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Charles Brindamour

88% approve of CEO

74% positive business outlook

Intact has an employee rating of 3.9 out of 5 stars, based on 2,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Mar 9, 2014
Recommend
CEO approval
Business Outlook

Pros

-Good benefits (EHC), -Employee Share Purchase Program is pretty good, lots of other employee perks as great: phone plans, new PC purchase program, fitness subsidy, employee education, etc. -Really nice people, if you are lucky, you can make friends for a lifetime.

Cons

-Crappy pay, each year they come up with more and more excuses not to give you more pay, and give bogus reasons for why your performance is not rated as better than just good. -Don't care about satisfaction at work, a survey came out with satisfaction levels being crazy low and instead of making things better it is just getting worse and worse. -Forever changing workflows and procedures, eternal meetings that take you away from your desk that are mind-numbingly useless, increasing workload and 0 interest from managers in making things better. -Full of broken promises of advancement that never comes, and each time you are "the perfect candidate" or "next in line", just to be overlooked when the time comes, over and over again. -Promotions based of favoritism and barely ever on credentials, resume and performance. -Incompetent managers for the most part that lack industry experience but tell you how to do things without understanding the job. -No work-life balance, despite assurances to the contrary. -Extremely negative and competitive work environment, you get a sense that, other than select few, you cannot trust anybody. -If you want to advance you cannot be a strong personality, pretty much be a door mat that allows others to walk all over you, who never talks back and smiles while work becomes more unmanageable but expectations keep increasing. Pretty much you keep getting more claims with each month but they expect you to do better than the previous month. -No care about the customers, all they care about is numbers and closing claims, no recognition for a job well done or satisfied customers as no one cares about that.

3.0
Feb 25, 2014

Good company in general

Recommend
CEO approval
Business Outlook

Pros

Good benefits, can arrange flexible work schedule, average compensation

Cons

Low morale in my department and no fair system for promotions

3.0
Feb 15, 2014
Recommend
CEO approval
Business Outlook

Pros

- good support from direct manager and senior employees - good benefits - positive changes forecasted

Cons

- workload is unrealistic within the expected timelines - upper management invokes departmental changes so frequently it's difficult to keep processes in perspective - employees that leave the department / company aren't replaced, increasing the workload - career opportunities are focused primarily in Toronto and the GTA - overtime is expected - slackers keep their jobs despite complaints throughout the department

Viewing 2113 - 2115 of 2,159 Reviews

Glassdoor has 2,925 Intact reviews submitted anonymously by Intact employees. Read employee reviews and ratings on Glassdoor to decide if Intact is right for you.