Intact Customer Service and Sales Associate reviews

1.9

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(2 total reviews)
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Charles Brindamour

100% approve of CEO

Reviews by job title

2 reviews
1.0
Dec 12, 2024
Recommend
CEO approval
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Pros

When everything else is just way too good.....

Cons

Worked only for 6 months. Right from Day 1 of training for the license, I performed at the top of my batch. Scored 92% in the license exam, won one of the three awards in incubation training (in a batch of 16), and secured my first insurance sale right on Day 1 on the floor. I consistently performed exceptionally well, scoring at least 170-250% above the targets on every scorecard. My manager said I was a natural at customer service. I was being compared to people who had been in the position for at least 2-3 years and experts. I behaved politely in office, spoke very little as I was learning about the culture (since I am from a different country), and showed respect to everyone with extra caution. The finale: I was let go because HR thought I didn't align with their values. I wish I could describe what exactly happened, but I'm bound by their confidentiality agreement. I truly believed I could have a long-term future with this company, but after being so careful and excelling at my job, it seemed like HR thought they were above all.

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Intact Response
1y
Thank you for sharing your experience. Our Values drive everything we do at Intact and are key to who we are. They ensure we consistently have integrity and respect, a customer-driven mindset, and a commitment to excellence and generosity. It is important to us that we foster an environment where everyone is treated with dignity, and feels safe and secure at work. We wish you the best in your career journey!

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