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Thank you for your opinion. Looks like there might have been many information that was misunderstood. Here are the clarifications for each of the question.
Cons
1. Not giving values to the employees
We value each and every employee who works with us. You might have also seen regular emails from our company Chairman who thanks all the staff for their hard work. This will show that all employees are valued at the company. Also over 60% of our staff are females (which shows that we do not show favoritism) and we take pride in valuing everyone of them.
2. Not giving leaves when needed.
All the staff work based on client requirement and deadlines. The only reason why leave request is postponed is because of client deadline. Otherwise there is no issue for the staff to take leave. In fact we ask people to use their leave. Our leave policy is generous and better others in the industry.
3. No fun activities.
Here are some of the activities we do throughout the year. Mid year sports activities for everyone at the company (cricket, shuttle, carrom etc.), calendar year end celebrations, Pongal celebrations, Tamil new year celebrations and others within the team. We have more fun activities than other companies in the industry.
4. Asking the employee to work on all Saturdays(Full day) -
Some teams work two Saturdays a month and some teams do not work on Sat at all. The shift timing and hour information is mentioned in the offer letter.
5. No leaves on maximum Public holidays or US holidays
Holiday information is provided in the offer letter. Some teams (ex: call center) get only US or UK holidays. Other teams get the regular Indian holidays. It is based on the team that an employee joins.
Advice to Management
But please advise is there any meetings conducted to ask the employee issues/concerns?
Our company has an open door policy where any staff can walk in to any of the management at anytime and mention their concerns. We also have provided an email address feedback at globalintegra.com for all the staff. Any staff can email to this email address and it will be read and addressed by the top management. Your information will be kept confidential and action taken upon by the top management will also be confidential. We welcome the feedback from all the staff and take it seriously and act on it.
1) Why you guys are cutting the salaries of the employee if they take 2 days of leaves for a Month?
We are an outsourcing company that offers services to clients in USA, Canada, UK and Australia. We have aligned our working days and leave policies based on the client’s demand and requirement and the geographical location. We clearly mention the shift hours, leave policy , and holidays in the employee offer letter. Staff join only after reading and knowing these leave policies, working hours and shift timings. None of the policies are hidden. We keep the employees well informed at the time of hiring. We also have policy that if the staff is not able take the casual leave, they can encash it and many choose this option.
2) If any employee raise their issues with the manager and his/her happiness are screwed.
All employees are provided with a complaint email address. Any problems can be emailed so that top management can look at and act on it confidentially.
3) If you really what to know the intention of the employee who works in your company. Please conduct a skip level meeting.
Yes, as all employees are aware of, our company follows open door policy. All our employees are encouraged to meet the top management skipping the managers or project managers anytime. There are many instances where employees have approached Directors directly skipping HR and manager & the issues were resolved successfully.
4) Why only 15 days salary paid for the employee who resigns the company?
All staff get paid completely and in full when they leave the company. During the notice period, we pay 50% of the salary and remaining amount settled completely. We had to set this policy as employees left on the pay date without giving adequate time to hire and train.
5) Why Managers are using abusing words with employees and there is no HR/higher level management involvement on these issues.
We have an email id and also open door policy for the employee to send complaints about the managers. We haven’t received any such complaints.
6) Why you are holding their salaries of the employee who goes for Marriage vacation. You know how much important the money during the marriage time.
We don’t hold salary for the employees who marry. In fact, we arrange no guarantee interest free loan from the staff for marriage or sick leave. We value our staff very much and we go extra lengths to take care of them which is why we have many staff who have been with us for more than 10 years.
When you come to interview talk to our staff and you will find out that Integra is a great place to work.
Integra HR
