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Intercontinental Exchange

Engaged Employer

Intercontinental Exchange reviews

3.2

48% would recommend to a friend

(1,942 total reviews)
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Jeffrey C. Sprecher

55% approve of CEO

51% positive business outlook

Intercontinental Exchange has an employee rating of 3.2 out of 5 stars, based on 1,942 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intercontinental Exchange employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Sep 29, 2022

Run you fools

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, industry leader which is good for your CV.

Cons

Company (ICE MT) lost independence, all major decision are done at ICE level. Majority of hardworking, smart engineers/managers started leaving the company in 2021 and trend continues in 2022. Products/teams/scope/responsibilities are distributed between remaining managers with no change in pay/title which cause them to start thinking about departing next. Leadership cannot deliver consistent message about company future and cannot keep up with promises.

2.0
Aug 31, 2022

No longer a good place to work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Individual contributors are now given the option to work remotely full time.

Cons

They no longer care about their people. The president gave a talk at an all hands saying no layoffs, literally 2 work days later, was laid off. I don't think even my manager was told in advance, we were discussing things to do in the coming week before I got called into a meeting with the VP and summarily laid off. Later speaking with a friend, learned they'd not even told the rest of the employees any details about the layoff. Everyone is waiting for the other shoe to drop.

1.0
Mar 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Good Caring Low Level Management

Cons

Be prepared to use your high starting wage to leverage a new job in 9 months to a year. New hires were told that they were being hired at higher wages then the current employees who were training them and to keep quiet about it. Other employees moved to different departments within the company and were told they were lateral moves with no pay increases(i.e. from customer support to QA). The HR department is not on the side of the employee and is out to only protect the company and shield it from unhappy employees. In technical support they are currently overstaffed stateside. This has resulted in low pay increases across the board for most employees facing 0% to 3% raises. Lower level management has their hands tied by upper level management when it comes to being able to make decisions for their teams and higher preforming employees. The best thing this company has going for it is the lower level management, they truly care and want to take care of their people. Above them it does not seem to be the case.

Viewing 82 - 84 of 1,942 Reviews

Glassdoor has 2,048 Intercontinental Exchange reviews submitted anonymously by Intercontinental Exchange employees. Read employee reviews and ratings on Glassdoor to decide if Intercontinental Exchange is right for you.