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Intercontinental Exchange

Engaged Employer

Intercontinental Exchange reviews

3.2

48% would recommend to a friend

(1,936 total reviews)
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Jeffrey C. Sprecher

55% approve of CEO

52% positive business outlook

Intercontinental Exchange has an employee rating of 3.2 out of 5 stars, based on 1,936 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intercontinental Exchange employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid overall compensation package including competitive benefits, health coverage and 401k, plus a good bonus structure.

Cons

Management structure is fairly typical for a company of this size. Experience can vary significantly by team. Some groups operate with a healthy level of autonomy, while others tend toward heavier oversight and micromanagement.

1.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee Stock plan is a great value. Overall benefits were excellent. The company is very stable with an 'all weather' business model. In house training/education is available and valuable. AI is fully embraced with a plethora of resources and support for training and creative uses in day to day work.

Cons

Culture is clearly profits over people, and anti remote employees despite acquiring a company (Black Knight Financial Services) with a significant number of remote employees due to offices that were closed during COVID. Remote employees are capped at a maximum 1% raise per year with no ability to apply for a promotion or different role/department unless you move to HQ in Atlanta, Jacksonville or NY. Leadership professes to embrace Agile but is dismantling any best practice and consistent improvements in lieue of a 'do more with less' approach. Effectively it is 'Agile by Teams chat'. There is a high percentage of employees on H1B1 Visas that seem to be willing to accept the 'work harder with less pay' culture. (Employees on a work visa are less able/likely to leave for another company.) Another strange company behavior is Director level roles that only have 1 or 2 reports (and no teams below them). This seems to be a way to pay favored employees higher salaries. The 'flexible PTO' is limited by policy (4 weeks) depending on the Senior Leader creating a discrepancy and is outside the HR guidelines. However, challenging the policy is communicated as being negative to career advancement.

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, timings, support , learning opportunity

Cons

Micro management are there. Good for freshers

Viewing 22 - 24 of 1,936 Reviews

Glassdoor has 2,042 Intercontinental Exchange reviews submitted anonymously by Intercontinental Exchange employees. Read employee reviews and ratings on Glassdoor to decide if Intercontinental Exchange is right for you.