Intertek Operations Manager reviews

It is a very tough, performance management driven culture. Very formulaic (Read Jim Collins "Good to Great" and "10X" cultures, and you will have a good idea). Standardized delivery, along "factory" lines, run by KPIs, with little freedom to be creative, entrepreneurial or different. Few global systems to support, so much of the delivery is manual in nature. Very aggressive targets are set, sales, profit and cash, and constant performance review pressure applied to extract the maximum from all employees. Heaps of reporting upwards, and constant pressure daily to explain what you are doing, and why you haven't been able to achieve the aggressive targets for that day or week. Work/Life balance is difficult to achieve working for this company. Told to be "10X" and that is what matters. Employee welfare appears secondary, and everything seems to be done for a short term return. If you do decide to join, ensure you negotiate to maximize your base pay, and don't rely on any bonus scheme, as budgets are set with aggressive targets, and it is difficult to achieve any bonus pay unless you have been lucky to have a "10X" year.

Management changes due to mergers in last few years created some challenges within management.