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      Intoxalock

      Part of Mindr

      Engaged Employer

      Intoxalock reviews

      3.2

      52% would recommend to a friend

      (159 total reviews)
      avatar

      Kathy Boden Holland

      59% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      Intoxalock has an employee rating of 3.2 out of 5 stars, based on 159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intoxalock employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

      Reviews by job title

      159 reviews
      2.0
      Apr 5, 2022

      Internal Department Silos & Overseas Outsourced Reps

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Currently, many positions are remote, likely to remain due to contract labor.

      Cons

      Customer satisfaction is difficult to achieve, in part due to some of them being their own worst enemy and lack of accountability. However, there are legitimate issues with some of the over promises made by sales people, aggressive performance metrics which encourage reps to get off the call fast without solving the issues, and the hostility of other departments and knowledge silos. Clunky reliance on Microsoft office is very old school, and there are limited opportunities for advancement in this position.

      5.0
      Jan 10, 2018

      Best Kept Secret in the Midwest

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company is the perfect size. Leadership is very present and the company is willing to put their money where their mouth is! Really fun atmosphere. Literally, didn't know the company existed before I started. Awesome call center environment, IT department, Engineering, operations, literally the best sale position in town, marketing, everything is right in town. This is great for someone who wants to continue to grow with a company, but doesn't want to relocate to do so (My case). Company has a great value set and is constantly improving training. Overall, very excellent company.

      Cons

      Sometimes upper leadership can play favorites and there can be minor drama. You get that with a smaller company though.

      5.0
      May 15, 2017

      Terrific office culture and encouraging motivation to work on different projects/tasks

      Marketing coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Very friendly office culture and coworkers -Extensive resources available for desk optimization -Amazing open communication between Executive Management and employees -Ability to work on projects based on personal interest

      Cons

      -Commuting to work from Downtown Des Moines is the only slight displeasure I have felt while working with this Company

      Viewing 34 - 36 of 159 Reviews
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      ReviewsIntoxalock reviews

      Glassdoor has 162 Intoxalock reviews submitted anonymously by Intoxalock employees. Read employee reviews and ratings on Glassdoor to decide if Intoxalock is right for you.