Intuit reviews

4.2

82% would recommend to a friend

(11,762 total reviews)
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Sasan Goodarzi

78% approve of CEO

77% positive business outlook

Intuit has an employee rating of 4.2 out of 5 stars, based on 11,762 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Intuit employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

12K reviews
4.0
Dec 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Intuit has been the best place I have worked so far in my career. The company some very smart people and employees are treated very well. Work-life balance is a big deal at every level, and this drives employee engagement - I have seen employees give 110% percent all the time partly due to this. The company's products are very respected by almost anyone you talk to inspite of all the talk about still being stuck in the 90s. QuickBooks and TurboTax (both desktop and online versions) are still two of the most respected brands in consumer software.

Cons

Intuit is stuck in this place between having great products to building more great products to drive the next growth phase of the company. But somehow it hasn't figured out how to make the magic happen again (it has done it several times in the past). This turmoil is currently making it quite stressful at most levels in the company. The company has done a great job at inspiring innovation at the "white space" level, but has not succeeded as yet in taking it to the commercial level. There are a couple of inspirational leaders at the top (including Brad Smith), but that's it - not quite enough for a company striving to get into it's next major growth phase. There is no strong technologist on Brad's staff - glad to know he is serious about filling that role. The person just put into the Chief Innovation Officer role isn't quite an inspirer of innovation! Business leaders don't seem to know where the growth is going to come from either. On the global front, it's all been lip sync so far. The global team has been at it for almost a year now (Brad talked about it being a priority when he first came on board as CEO). There are some very obvious things they don't seem to get e.g. if you want to build global products, you can't do it with your execs, strategy folks, PMs etc. based in the US! You have to get these local experts on the ground where you want to build product for.

5.0
Dec 10, 2008
Recommend
CEO approval
Business Outlook

Pros

- Small Company atmosphere that is globally dispersed with good intent to do big things in the future - Executives from the Board, CEO, and Sr. Levels are engaged with employee's at all levels - Innovation is invested in and solid progress is being made to bring ideas to life and to the market - Tough decisions are made and executed on business plans to drive growth - Career Growth and Advancement are available if you are willing to make the investment in yourself and step outside your comfort zone to take on risks and achieve goals. The company truly supports this in valuable ways.

Cons

- Follow thru on the Business / Product / Engineering disciplines to see features and services through the full life cycle -- not only through initial deployment -- but through the first course correction -- post launch. Meaning - Leaders, and some key staff within these disciplines leave to new assignments before they can truly be part of the team to lead and experience the corrections needed to make their investment in these features and services pay off for customers. People are missing out on the value of accountability and fortitude. - Somewhat slow on staff and production integration from key acquisitions. However, progress is being made in this area at high and mid levels with strong signs of impacting the front lines - which should lead to some stellar product and services for our customers. - Far too easy on the competition. The company has a lot of technology and usage around their products that they need appreciate and demonstrate in the market.

4.0
Dec 10, 2008
Recommend
CEO approval
Business Outlook

Pros

1. Great work-life balance. You are allowed to manage your time and priorities to strike a balance between work and life. 2. Lot of opportunities for career advancement. You are the driver for your career with a lot of support from your direct manager and above. 3. Respect. Your ideas, point of view and contribution is respected. 4. Access to upper management. Directors, VP's and others at that level have open-door policies.

Cons

1. A bit of the "old boys network" where "dubious" decisions are not questioned. When that decision backfires it is the lower ranking employee that ends up losing their job due to "restructuring".

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