Is Invitation Homes a good company to work for?

Invitation Homes has an overall rating of 3.5 out of 5, based on over 589 reviews left anonymously by employees. This rating has increased by 5% over the last 12 months. 68% of employees would recommend working at Invitation Homes to a friend and 65% have a positive outlook for the business. The best reviews about Invitation Homes have been left by employees working as Portfolio Director , Maintenance Technician and Project Manager .

Does Invitation Homes pay their employees well?

According to anonymously submitted Glassdoor reviews, Invitation Homes employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Invitation Homes. This rating has been stable over the past 12 months.

How satisfied are employees working at Invitation Homes?

68% of Invitation Homes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Invitation Homes 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Invitation Homes?

Assistant Portfolio Manager (25) , Superintendent (21) , Maintenance Technician (18) , Leasing Agent (13) , Portfolio Director (13) , Customer Service Representative (11) , Project Manager (10) , Customer Service Representative (CSR) (9) , Construction Superintendent (8) , Portfolio Manager (8) , Accounting (7) , Lease Administrator (7) , Leasing Specialist (7) , Accountant (6) , Anonymous (6)

What are the pros of working at Invitation Homes according to real employee reviews?

"Great benefits and ever evolving business practices." ((in 60 reviews)); "the people were great and showed me a lot." ((in 39 reviews)); "The pay is good and the co" ((in 37 reviews)); "growing company and great culture!" ((in 21 reviews)); "I would recommend working here if your looking for a great company and team." ((in 20 reviews))

What are the cons of working at Invitation Homes according to real employee reviews?

"This is against the rules but there is no management anymore." ((in 29 reviews)); "Upper management is deaf to the concerns of the people below them." ((in 14 reviews)); "Managers avoid resolving escalations." ((in 13 reviews)); "no work life balance if you are on salary you life is work work work" ((in 10 reviews)); "They will hire you and then expect you to do your job with no training." ((in 8 reviews))

What are employees saying about Invitation Homes layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Invitation Homes layoffs and their outlook for job security at Invitation Homes in 2026.

What are the top reviewed Invitation Homes locations?

Dallas , Charlotte , Chicago , Tampa , Atlanta , Jacksonville , Phoenix , Tempe , Bellevue , Roseville , Plantation , Scottsdale , Orlando , Miami , Seattle , Minneapolis , Altamonte Springs , Sacramento , Denver , Addison , Los Angeles , Corona , Las Vegas , Gilbert , Houston , Dunwoody , Sandy Springs , Glendale , Pasadena , Henderson

Invitation Homes reviews

3.5

68% would recommend to a friend

(129 total reviews)

Dallas Tanner

75% approve of CEO

65% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Compensation and benefits

3.6

Culture & values

3.5

Senior management

3.4

Work/Life balance

3.4

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

129 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Nov 5, 2024

Long hours. Remote ending soon, Unreasonable workloads. Layoffs. Slumlords. Maintenance Bandaids

Leasing consultant

Recommend

CEO approval

Business Outlook

Pros

OT, PTO. Benefits and bonuses. Opportunities for internal rating and reviews, but nothing changed or seemed to make a difference with corporate.

Cons

No work/life balance. Be prepared for an unreasonable amount of work and lots of stress and pressure. Bonuses are based on reports with regular IT issues which would off-set reports and other data. Throw in some AI and human errors due to the overworked employees cutting corners and making stressed mistakes. And not having enough data for the AI to populate input correctly for the agent to accurately respond to customer inquiries.

Invitation Homes Response

1y

Thank you for taking the time to share such honest and detailed feedback. While we’re glad to hear you found value in our OT/PTO/benefits and bonus programs, we’re truly sorry to hear about your experience with workload, stress, and the challenges around data accuracy and system reliability. Your comments about work/life balance and feeling unheard are important and they’re not taken lightly. We know that real improvement starts by listening to the people doing the work every day, and this is a reminder of how much better we can be at creating space for that input, especially before making changes that directly impact our teams. We're working to strengthen our systems, improve cross-functional communication, and reduce friction in day-to-day responsibilities, but we clearly have more work to do. Feedback like yours helps guide those conversations and keep us focused on what matters most—our people. Thank you again for sharing.

4.0

May 29, 2024

Decent place to work

Superintendent

Recommend

CEO approval

Business Outlook

Pros

Manage your own time, flexibility with work life balance, salary is great compared to work load, work vehicle

Cons

Work experience doesn’t seem to be transferable into other fields, managers move upward career wise but others don’t seem to move as quickly, technology could be better and it feels like they’re behind the times in some ways

Invitation Homes Response

1y

Thank you for sharing your feedback! We're glad to hear you appreciate the flexibility, competitive salary, and the benefit of having a work vehicle. Providing a good work-life balance is something we strive for, so it's rewarding to know that it's making a difference. We also value your comments on areas for improvement. While some roles may not directly transfer to other fields, we’re continuously exploring opportunities to enhance skill-building and career progression for all associates.

3.0

May 14, 2024

Good Company but department specific

Director of marketing

Recommend

CEO approval

Business Outlook

Pros

Company pays competitive wages and good bonuses. The higher you are at the company, the better the bonus percentage. Good 401K matching, and it's immediate.

Cons

It's important to acknowledge that while the company overall has many strengths, the culture within specific departments can vary. It's beneficial to be mindful of this, especially considering the company's size and visibility, as your actions are being observed and noted.

Invitation Homes Response

2y

Thank you for taking the time to leave us an honest review. We are saddened to see that you would not recommend Invitation Homes to future associates. Thank you for the time you spent with us and we wish you nothing but success in your future.

Viewing 22 - 24 of 129 Reviews

Jobs at Invitation Homes

Customer Service Representative - Field Services

Altamonte Springs, FL

Customer Service Representative - Field Services

Altamonte Springs, FL

Customer Service Representative - Property Management

Altamonte Springs, FL

Customer Service Representative - Property Management

Customer Service Representative - Field Services