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Invoca

Engaged Employer

Invoca Customer Success Manager reviews

4.0

100% would recommend to a friend

(2 total reviews)
avatar

Gregg Johnson

100% approve of CEO

100% positive business outlook

Ratings by category

4.0

Culture & values

4.0

Diversity & inclusion

4.0

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

4.0

Career opportunities

Ratings by demographic groups

Reviews by job title

2 reviews
4.0
Aug 24, 2021

Fun & Challenging

Customer success manager
Recommend
CEO approval
Business Outlook

Pros

Really strong culture of helping each other succeed that is hard to come by. Product is the leader in the space. Fast-paced environment lends itself to rapid learning and great networking opportunities across industries. Plenty of opportunities for cross-team collaboration. Work-life balance strong mgmt priority. Managers happy to help guide you down career path.

Cons

Heavy workload, lots of moving parts, a lot of change to manage.

5.0
Jan 28, 2016

Dynamic company, moving in the right direction (as always)

Customer success manager
Recommend
CEO approval
Business Outlook

Pros

Invoca has a company culture, unlike anything I have seen prior. Management cares enough to listen to employees, and while it's not perfect they respond in kind. There IS such a thing as a free lunch. Our head of People and Culture bleeds for every employee he sends an offer letter to. Mark is a talented story teller and will take the company to amazing new heights. My biggest love with this company is how we care for our customers. The entire company bends over backward to build amazing products for our incredibly valuable customers. Product listens to CS, CS listens to Sales, Management listens to each department and sets roadmaps based on customers ACTUAL needs, not just a board member who is looking for a better return.

Cons

The new CEO comes in and changes everything (again) those changes and the success that usually follows gets attributed to the new CEO. Often times leaving out the people in the trenches, doing the hard work. There are many people putting in long hours with little or no relief insight when it comes to headcount in order to lower the burden or daily tasks and raise our overall customer focus.

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Glassdoor has 175 Invoca reviews submitted anonymously by Invoca employees. Read employee reviews and ratings on Glassdoor to decide if Invoca is right for you.