Is Ivanti a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at Ivanti have rated their employer with 3.1 out of 5 stars in 39 Glassdoor reviews. This is a lower than average score with the overall rating of Ivanti employees being 3.4 out of 5 stars. Search open Technical Support Engineer Jobs at Ivanti now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at Ivanti .

Does Ivanti pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at Ivanti with 3.4 out of 5 stars based on 39 anonymously submitted employee reviews. This is 3% better than the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at Ivanti.

How happy are Technical Support Engineer professionals working at Ivanti?

56% of Technical Support Engineer employees at Ivanti would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Technical Support Engineer professionals have also rated Ivanti with a 3.6 rating for work-life-balance, 3.4 rating for diversity and inclusion, 2.9 rating for culture and values and 3.0 rating for career opportunities.

What Ivanti locations are top rated by Technical Support Engineer employees?

South Jordan is the top rated Ivanti location by Technical Support Engineer employees.

What are the top reviewed jobs at Ivanti?

Software Engineer (71) , Senior Software Engineer (59) , Technical Support Engineer (43) , Sales (38) , Staff Software Engineer (28) , Associate Software Engineer (18) , Marketing (17) , Director (15) , Manager (14) , Territory Manager (14) , Account Manager (13) , Sales Engineer (12) , Account Executive (11) , Order Management Specialist (10) , Senior Sales Engineer (9)

What are the pros of working at Ivanti according to real employee reviews?

"The people here are great and the politics are few and far between." ((in 111 reviews)); "Good benefits and a lucrative comp plan." ((in 80 reviews)); "Flexibility and good work life balance" ((in 79 reviews)); "Teams that I worked on and with for a few years were great" ((in 54 reviews)); "Good pay and ok product" ((in 38 reviews))

What are the cons of working at Ivanti according to real employee reviews?

"Most frequent layoffs Less hikes" ((in 26 reviews)); "Upper Management is Biased, no use of giving feedback" ((in 14 reviews)); "No job security" ((in 8 reviews)); "Bad communication, too much process, lack of trust" ((in 7 reviews))

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Ivanti

Ivanti Technical Support Engineer reviews

3.1

56% would recommend to a friend

(39 total reviews)

Dennis Kozak

55% approve of CEO

36% positive business outlook

Ratings by category

3.6

Work/Life balance

3.4

Diversity & inclusion

3.4

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

2.9

Culture & values

Technical Support Engineer employees have rated Ivanti with 3.1 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have a good working experience there. Ivanti is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

39 reviews

1.0

Aug 22, 2025

Zero leadership or accountability

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

If you're lazy you can coast for years without being caught if your manager likes you

Cons

If you enjoy working hard and being rewarded for it you will never get that.

Ivanti Response

10mo

Thank you for sharing your feedback. We regret that your experience at Ivanti did not meet your expectations regarding recognition and fairness. Creating an equitable and rewarding workplace for all employees is important to us, and your perspective helps us identify areas for improvement. We appreciate your honesty and wish you the best in your future endeavors.

1.0

Jun 22, 2025

Zero Professionalism, Leadership or Accountability

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Entire Company is remote and its easy to slack off if you have no integrity

Cons

The majority of of the employees still remaining have been there a long time and have no desire to work to improve the team. Additionally, they are allowed to do little work and have no concern about burning out junior employees

Ivanti Response

Thank you for taking the time to share your thoughts. We’re sorry to hear about your concerns regarding team dynamics and workload balance. At Ivanti, we are committed to fostering a collaborative and supportive work environment for all employees, at every level. Feedback like yours is valuable as we continue to focus on improving transparency, accountability, and teamwork across the company. We wish you the best in your future endeavors and thank you for sharing your perspective.

1.0

Jun 7, 2025

Support

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

There are no pros whatsoever. Join only if you are desperate (like you're unemployed etc)

Cons

Possibly one of te worst security company you could possibly join nowadays. Company is facing serious financial issues. So many employees quit and company is not responsive enough with developing the products due to lack of resources. As result of that, they are not able to keep up with their competitors. They lay off people all the time to make numbers look good.

Ivanti Response

Thank you for sharing your perspective. We are sorry to have lost you and wish you all the best as you pursue other opportunities.

Viewing 4 - 6 of 39 Reviews

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Ivanti Technical Support Engineer reviews

Ratings by category

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Zero leadership or accountability

Zero Professionalism, Leadership or Accountability

Support

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