J. Crew reviews

3.8

66% would recommend to a friend

(4,334 total reviews)
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Libby Wadle

67% approve of CEO

42% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,334 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Jul 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Discount and great entry level experience in selling and fast paced service

Cons

Sales pressure without commission and barely enough incentive for extensive work that is done. Management team is unorganized most of the time and the environment is toxic, there needs to be a shift in leadership. The lack of accountability is hardly taken into consideration and it’s unbelievable how members of management carry themselves when trying to lead by example.

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Glassdoor has 4,472 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.