JBG SMITH reviews

Vornado upper management making unnecessary policy changes that make the job more difficult and frustrating. As a former JBG employee we were once independent and self sufficient, now we're being controlled as well as confused by the lack of communication and plain ignorance for what we were once and still are capable of achieving.

Our office was acquired by JBG and everyone’s offer to stay with the community contained flat out lies; there were huge pay cuts, the job itself got far more difficult and unorganized, and 45-50 hour work weeks with no lunch breaks became the norm. Borderline Fair Housing violations were common in bad practices that allowed opportunities for some residents and not others in obscure “customer service gestures”. Over time, management implemented a cycle of requiring lower staff to enforce policies that they would then waive entirely when speaking to residents themselves, as if to deliberately make subordinate staff appear incompetent, uncaring, and mean in the eyes of residents. This created an environment in which constant negative reviews for leasing staff diminished any possibility of upward mobility no matter how strong their work ethic or sales skills.