Jacent reviews

3.0

55% would recommend to a friend

(220 total reviews)

40% positive business outlook

Jacent has an employee rating of 3.0 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Jacent employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

220 reviews
2.0
Jan 4, 2018
Recommend
CEO approval
Business Outlook

Pros

As a merchandiser for Jacent you have more freedom with orders and placement of products. You know your store and what sells.

Cons

Everything else. The pay is not increased once a year. The hours given to work the stores properly to make a profit is ridiculous. The new Arizona warehouse is the worst. Products are completely out of order and stickers are place in front of the product packaging where it tears the container making the product look like crap. Good luck selling that. Employee quit left and right and I get stuck working their stores when I don't have time to do it. Handheld device is slow and the numbers to enter are super tiny on the screen.

1.0
Dec 1, 2017
Recommend
CEO approval
Business Outlook

Pros

You'll generally work weekdays within business hours.

Cons

I would make a bet that all those glowing, five star, It’s-All-Good! reviews for Jacent are prompted, maybe forced, by Jacent management. Not many actual Jacent merchandisers have much good to say about the company, their jobs, or their paychecks. Jacent is continually hiring merchandisers; so consider why the turnover in this position is so high. Merchandisers start at very close to minimum wage, and stay at that rate. The company, and very likely your immediate supervisor, will apply subtle pressure to get you to work without pay as much as possible. Jacent uses software to calculate how quickly they think you should do your job, based primarily on the no. of pieces of merchandise in a shipment. In the real world, the job doesn’t flow that magically - but when you put in to get paid for the actual time you worked, you’ll be prompted to adjust your time to meet their calculated “service time” or explain why you didn't make Jacnet’s time. Plus, if you accurately track all the unpaid time you put in on this job - emails, phone calls, text messages, (and the list goes on) ,- you’ll have a difficult time being fairly paid for all of it. My experience was you won’t get paid for all of it. And the best part? Jacent gives you a cell phone! It’s presented as a “tool” to help you do your job better and faster. But the tool seems to be geared primarily to help Jacent pay you less. The Jacent phone and the software they require you to use can track your location, mileage, time on location, and who knows what else. The true character of Jacent would steal bus fare from his or her 90-year-old grandmother when Granny was 10 miles from home. Don’t say you weren’t warned.

4.0
Nov 30, 2017

Retail Experience

Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule, no micromanaging of employees. Friendly work environment. Professional job type with great availability for college students. Easy to meet new people while working.

Cons

Unexpected problems with receiving product, very little control of where items can be placed in store. Have to figure out where holiday product goes with very little assistance.

Viewing 190 - 192 of 220 Reviews

Glassdoor has 228 Jacent reviews submitted anonymously by Jacent employees. Read employee reviews and ratings on Glassdoor to decide if Jacent is right for you.