Is Jacobs a good company to work for as a Systems Support Representative?

Systems Support Representative professionals working at Jacobs have rated their employer with 3.7 out of 5 stars in 42 Glassdoor reviews. This is a lower than average score with the overall rating of Jacobs employees being 4.0 out of 5 stars. Search open Systems Support Representative Jobs at Jacobs now and start preparing for your job interview by browsing frequently asked Systems Support Representative interview questions at Jacobs .

Does Jacobs pay Systems Support Representative employees well?

Systems Support Representative professionals rate their compensation and benefits at Jacobs with 3.4 out of 5 stars based on 42 anonymously submitted employee reviews. This is 5.7% worse than the company average rating for salary and benefits. Find out more about Systems Support Representative salaries at Jacobs.

What are the top reviewed jobs at Jacobs?

Engineer (325) , Project Manager (296) , Mechanical Engineer (125) , Project Engineer (120) , Civil Engineer (110) , Process Engineer (105) , Senior Engineer (93) , Intern (92) , Senior Project Manager (82) , Structural Engineer (60) , Graduate Engineer (57) , Architect (55) , Software Engineer (54) , Consultant (52) , Design Engineer (52)

What are the pros of working at Jacobs according to real employee reviews?

"the people are great and there are a lot of optional employee groups you can join to connect with people with similar viewpoints" ((in 501 reviews)); "They offer many good benefits and are always hosting morale functions for employees and their family members." ((in 388 reviews)); "Pay is good and work can be interesting." ((in 376 reviews)); "Culture was good and enjoyed time there" ((in 316 reviews)); "Good work life balance and routine" ((in 311 reviews))

What are the cons of working at Jacobs according to real employee reviews?

"Poor management... they waste most of the job budget on very high salaried people in meetings where very little if anything is accomplished." ((in 319 reviews)); "This was due to the fact that I received no training when I was hired." ((in 107 reviews)); "No Bonus As Provide Engg services to other companies work scope could be limited Hardly any international assignment opportunity" ((in 96 reviews)); "bad managers (depends on who you work for)" ((in 94 reviews)); "Upper management is disconnected from ground level." ((in 84 reviews))

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Jacobs

Jacobs Systems Support Representative reviews

3.7

81% would recommend to a friend

(42 total reviews)

Bob Pragada

100% approve of CEO

72% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.2

Culture & values

3.8

Work/Life balance

3.6

Senior management

3.4

Compensation and benefits

2.9

Career opportunities

Systems Support Representative employees have rated Jacobs with 3.7 out of 5 stars, based on 42 company reviews on Glassdoor. This indicates that most Systems Support Representative professionals have a good working experience there. Jacobs is rated in line with the average (within 1 standard deviation) by Systems Support Representative professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

42 reviews

4.0

Jan 13, 2023

Review

Systems administrator

Recommend

CEO approval

Business Outlook

Pros

Easy company to work with

Cons

Military leave is made harder than it should be and constantly changing policies

5.0

Dec 31, 2022

Systems Admin

Systems administrator

Recommend

CEO approval

Business Outlook

Pros

Flexible, very kind and understanding boss. 4 day work week. Good environment for growth

Cons

Only contractor makes lines a little weird with the military.

3.0

Nov 8, 2022

Outdated Technology

Computer systems analyst

Recommend

CEO approval

Business Outlook

Pros

- Coworkers were like family - Even though you're using outdated/obsolete hardware (from the early 90's in some cases), the wind tunnel work was interesting enough to keep things fresh - Fairly flexible work schedule when not on shift

Cons

- Coworkers were like family, which means management only hires people who "fit in", instead of hiring the best talent - Management in the Systems branch plays favorites and refuses to see the underlying issues plaguing the division - Outdated/obsolete software and hardware - NO upward mobility - Older folks in the division are stuck in their ways, so things don't get improved because of this

Viewing 10 - 12 of 42 Reviews

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Jobs at Jacobs

Assistant Project Manager – Baggage Handling Systems

Structural Engineer Career Level

CCA Manager - Federal

CCA Manager - Federal

CCA Manager - Federal

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Jacobs Systems Support Representative reviews

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