Jama Software reviews

3.9

76% would recommend to a friend

(117 total reviews)
avatar

Marc Osofsky

80% approve of CEO

75% positive business outlook

Jama Software has an employee rating of 3.9 out of 5 stars, based on 117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jama Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

117 reviews
1.0
Jan 19, 2022
Recommend
CEO approval
Business Outlook

Pros

It used to be a good place?

Cons

Their management of Support had failed so horribly once the new CEO took over, that all of their agents eventually just left leaving them to pull in workers from other departments or hire near-shore workers without training them. Anytime one of the Support staff leaves a review we notice three new reviews go up with approximately 8-10 "I found this helpful" votes.

4.0
Jan 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Good company culture and good management team.

Cons

Wear different hats and not much opportunities for career growth

5.0
Dec 20, 2021
Recommend
CEO approval
Business Outlook

Pros

I’ve worked at a few companies and most pay lip service to things most of us care about, but don’t actually DO anything about it. Jama is unique in that it walks the talk. Since the day I started and had the best onboarding I have ever had, I have always felt fully supported. Everyone is so helpful to answer questions at any time. If I run into a new issue I can post on Slack and have numerous responses in minutes! The company is rapidly growing and making money and even surprised us all recently by DOUBLING bonuses when we did really well. I’ve never heard of that before. I am also very thankful to be part of a company that is making real progress on diversity with actual goals and measurements shared company-wide. This is the most inclusive and supportive culture that I have ever worked in. Covid has made working from home an ongoing reality, but Jama has done as good a job as possible with virtual bingo, holiday DJs, breakfasts and learns, fireside chats and a vibrant Slack culture. Jama is the best pace I have ever worked and I am doing my part to keep it that way.

Cons

Jama is a culture built around learning and growth with personal accountability. If you are looking for an easy place to just get by, Jama is not for you.

Viewing 43 - 45 of 117 Reviews

Glassdoor has 128 Jama Software reviews submitted anonymously by Jama Software employees. Read employee reviews and ratings on Glassdoor to decide if Jama Software is right for you.