Jama Software reviews

3.9

76% would recommend to a friend

(117 total reviews)
avatar

Marc Osofsky

80% approve of CEO

75% positive business outlook

Jama Software has an employee rating of 3.9 out of 5 stars, based on 117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jama Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

117 reviews
5.0
Apr 25, 2025

Customers love our product, which makes my job easy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Our product just works and customers have success and order more licenses. Their asks are about expanding usage and replacing other tools. The team is very supportive. I've worked at other companies with me-too products and frustrated customers. This is the best company I have ever worked at.

Cons

We are growing quickly and always looking to improve how we do things, so you have to embrace change.

5.0
Apr 14, 2025

Great Company, Great Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunity to work with many talented individuals who care deeply about their colleagues, the company and its customers. Employees are empowered to take ownership and make decisions to enact positive change.

Cons

None to note. The company is a true customer-focused, people-first organization.

1.0
Feb 13, 2025

Disengaged and Disorganized

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you’re looking for a remote job where you can just do your work and not get too attached, this place might be fine. There are some good people here, and remote work is a nice perk. But beyond that? Let’s just say it’s clear the company isn’t what it once was.

Cons

The culture has completely disappeared. There’s no effort to build it, and diversity and inclusion aren’t even part of the conversation anymore. The CEO doesn’t care about these things, and it shows. Most people are checked out—quiet quitting is more common than actual quitting. Sometimes people disappear quietly, with little explanation, and no one really talks about it. Processes are chaotic, and the organization is super siloed. Communication across teams is rare, and decisions seem to come out of nowhere. Meanwhile, the product feels outdated, and instead of investing in employees, the company’s focus has shifted to outsourcing. It feels like they’d rather hire contractors —people they can control —than invest in real employee growth and engagement. And while the people here aren’t necessarily bad (there are some truly great ones), you can tell most of them are just putting in their time. There’s no shared sense of purpose or energy—it’s more like everyone is keeping their head down and doing the bare minimum to get by. Over time, the company has also shifted toward being whiter and more male, which is clear if you take a look at the leadership page. This shift has created an environment where it feels like unless you’re white and male, it’s harder to do well at Jama. If you’re someone who wants a strong company culture, growth opportunities, and real engagement, this probably isn’t the place for you. But if you just want a remote job where you don’t have to care too much, it might work out fine.

Viewing 16 - 18 of 117 Reviews

Glassdoor has 128 Jama Software reviews submitted anonymously by Jama Software employees. Read employee reviews and ratings on Glassdoor to decide if Jama Software is right for you.