Does Jet pay their employees well?

According to anonymously submitted Glassdoor reviews, Jet employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Jet. This rating has been stable over the past 12 months.

How satisfied are employees working at Jet?

67% of Jet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Jet 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Jet?

Category Specialist (30) , Senior Software Engineer (12) , Software Engineer (11) , Warehouse Associate (11) , Order Picker (9) , Product Manager (8) , Member Service Representative (7) , Analyst (5) , Cashier (5) , Customer Service Representative (5) , Intern (5) , Process Manager (5) , Assistant Language Teacher (ALT) (4) , Category Manager (4) , Partner Operations Specialist (4)

What are the pros of working at Jet according to real employee reviews?

"All the people I worked with were great" ((in 43 reviews)); "Great culture and free snacks." ((in 38 reviews)); "A handful of leadership that does care about the company and its employees pay is good for the average around the Salt Lake Valley" ((in 25 reviews)); "Great company with great benefits and a welcoming environment" ((in 14 reviews)); "Great pay benefits and coworkers" ((in 11 reviews))

What are the cons of working at Jet according to real employee reviews?

"Management are poor." ((in 26 reviews)); "Retail hours are long and no skills programs offered" ((in 12 reviews)); "Advancement is based on favoritism" ((in 10 reviews)); "Leadership is clicky very highschool.If they like you you excell if not your in the struggle to be a cool kid." ((in 9 reviews)); "Supervisors change so frequently and most of them are awful at their jobs." ((in 9 reviews))

What are the top reviewed Jet locations?

Hoboken , Draper , Salt Lake City , Gardner , Pedricktown , Edgerton , Sparks , Swedesboro , South Jordan , New York , Reno , Sandy , Bronx , Los Angeles , McCarran , Newark , Sussex , Penns Grove , Midvale , Riverton , Independence , Kansas City , Louisville , Shepherdsville , Minneapolis , San Diego , San Bruno , Atlanta , Upper Saddle River , Cottonwood Heights

Jet reviews

3.8

67% would recommend to a friend

(482 total reviews)

Marc Lore

73% approve of CEO

61% positive business outlook

Ratings by category

3.9

Culture & values

3.8

Work/Life balance

3.7

Diversity & inclusion

3.7

Compensation and benefits

3.7

Career opportunities

3.3

Senior management

Jet has an employee rating of 3.8 out of 5 stars, based on 482 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jet employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

482 reviews

1.0

Jun 13, 2017

Customer Service Rep

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Loved the benefits, shift

Cons

moving up in the company, no lunch options,environment was horrible, watch every move you make. Team leads no support

Jet Response

8y

We appreciate you leaving us a review, we really do need to hear from our Jet Heads first hand. It's great that the shift and benefits were enjoyable for you. We're proud to have promoted so many from within Jet and watched many agents advance in their careers. I'd like to hear more about the concerns with our environment, we take these situations very seriously. Without feedback we cant make changes for the better. We strongly stand behind our zero tolerance for retaliation so there should be no fear in talking. Feel free to reach out to me directly, I'd love to chat. Dave H., VP Member Services

5.0

May 24, 2017

Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fun and energetic culture that continues to evolve. We are member focused and encourage our Jet Heads to be empowered and make decisions as an owner of the business.

Cons

Sometimes we would like system advancements to happen faster than they currently do.

Jet Response

9y

Thanks for leaving a killer review for us, I love hearing when our employees truly enjoy their job at Jet. We're all owners at of the business, that’s great you feel that as well. I do have to agree with you that we like to see system advancements move at a faster pace. If you have suggestions on improvements for faster moves let me know. Maggie K., Director of Talent

1.0

May 16, 2017

Picker

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A job a bad one

Cons

Managers are total garbage dude

Jet Response

9y

Thanks for leaving us feedback, I am truly sorry to hear that your time at Jet wasn't the best. We do value feedback and would love to hear from you directly. Without knowing of specific instances there is no way to make a real change, feel free to reach out to me. Orly R., Director Talent Operations

Viewing 199 - 201 of 482 Reviews

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