JetBlue reviews

3.6

64% would recommend to a friend

(3,084 total reviews)
avatar

Joanna Geraghty

65% approve of CEO

43% positive business outlook

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing work with flight attendants and pilots, customers are overall happy to fly with JetBlue and all age ranges enjoy the product, Free wifi and you can be on your phone after service, easy job

Cons

No boarding pay, must get everything in writing and communication, CYA, know someone in the union and dont be shy in communicating with a shop steward for the union

3.0
Feb 18, 2026

Ground Ops

Recommend
CEO approval
Business Outlook

Pros

Flexibility, Flight Benefits, Phone Discount Benefits

Cons

Extensive hours on your feet, multiple assignments, and mandatory shift extension based on operation.

5.0
Feb 17, 2026

Great leadership and culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Genuinely great CEO and strong leadership team Outstanding company culture Travel benefits that enroch your life

Cons

Unprofitable since 2019 Very challenging industry Unpredictable operating environment

Viewing 31 - 33 of 3,084 Reviews

Glassdoor has 3,244 JetBlue reviews submitted anonymously by JetBlue employees. Read employee reviews and ratings on Glassdoor to decide if JetBlue is right for you.