JetBlue reviews

3.6

64% would recommend to a friend

(3,084 total reviews)
avatar

Joanna Geraghty

65% approve of CEO

43% positive business outlook

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Aug 12, 2025

Confusing direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance, good coworkers

Cons

Pay is lower, company seems to be confused on how to proceed

3.0
Aug 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company. Friendly culture. Flexibility to trade shifts. Very diverse. Efficient and environmental friendly company.

Cons

Mandatory Shift Extensions at ANY TIME no matter if you have plans or not. This means you must call babysitters, second obligation, significant other etc and tell them you cannot make it to pick up your child as promised - due to facing termination or harsh disciplinary action. You could also end up staying past your shift at least 8 hours or longer, meaning you have been awake for 24 straight hours. That's when its easy to make critical mistakes due to sleep deprivation. This happened to me at least 3 times in 2 yrs of employment. However, being FORCED to stay past my scheduled shift has happened at least 20 times in 2 years. Some stations have old and non-working equipment which have the same problems over and over - and no replacement is ever ordered. Just useless repairs which does not resolve the issues. This causes customers to become very upset and causes long lines for customer assistance.

4.0
Aug 6, 2025

Decent

Recommend
CEO approval
Business Outlook

Pros

Relaxed atmosphere Innovation and ideas are encouraged Fun place to work

Cons

Very limited growth Not exactly sure what some work groups/teams actually do Great ideas, but terrible execution

Viewing 91 - 93 of 3,084 Reviews

Glassdoor has 3,244 JetBlue reviews submitted anonymously by JetBlue employees. Read employee reviews and ratings on Glassdoor to decide if JetBlue is right for you.