JetBlue reviews

3.6

64% would recommend to a friend

(3,084 total reviews)
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Joanna Geraghty

65% approve of CEO

43% positive business outlook

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Aug 20, 2015

Flight Attendant trainee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great opportunity to partner with leadership on strategy. Always open to creative ideas!

Cons

The hiring process is really long

3.0
Aug 21, 2012
Recommend
CEO approval
Business Outlook

Pros

Good Pay, good benefits. Good people.

Cons

Work can be limited due size of Flight Attendant bases. limits your ability to make money, and fully enjoy the flight attendant life style. Schedule based on seniority and hire date, not on work performance. Being a flight attendant is a thankless job. Your customers rarely appreciate you, and that can wear on you.

2.0
Dec 19, 2011
Recommend
CEO approval
Business Outlook

Pros

Working with all of our uniformed front line employees.

Cons

Back in its hay day (10 years ago or so) this was a fantastic company. Now its run by a B.O.D and a group of upper management that cares less about its employees, and more about their own bank accounts. The front line employees are not taken care of, in fact more is expected of us and we receive less support than ever. Bonuses go to the "big-wigs" who all pat each other on the backs for the hard work that the 99% of the actual hard working front line employees do, who's hard work win the JD Powers awards time and time again (not the "happy jetting" and " you above all" bill boards). You know, the Crewmembers who actually spend face time with our paying passengers and do everything in our power to keep everyone happy and loyal, even when the managers making the big bucks drop the ball and we have to over compensate for why we are stuck out on the runway for 4 hours while other carriers have gates and actual plans to avoid such crises. If we treated passengers the way Jetblue treated us, there would be no airline. Period. The company pays our former CFO (who left rather abruptly) a 1 million dollar farewell gift, yet our health insurance goes up, our work load increases, and the flight attendant quality of life rapidly declines with work rules that make other airlines actually laugh in disbelief in what Jeblue gets away with. Our CEO spends time and a lot of company money in DC with other non union airlines trying to make it harder for Flight Attendants to have a better quality of life, yet we don't see him willing to rip up his iron clad contract. Lets talk benefits....I have the same amount of vacation/sick/personal time as I had 10 years ago (give or take a couple of hours, yes HOURS), and I make close to the same salary....when at this point in the game I should be working less to make the same amount in this line of work. So no, I would not recommend this company to anyone to work for. If I had a crystal ball and could see that the BOD would throw its founding CEO under the bus and fire him to try and save some face in the public eye, only to replace him with what we have now...I would have chosen another company, as would a good 75% of this department if you want the truth. Corporate greed continue to be its biggest downfall.

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Glassdoor has 3,244 JetBlue reviews submitted anonymously by JetBlue employees. Read employee reviews and ratings on Glassdoor to decide if JetBlue is right for you.