Jimmy John's reviews

They appear to have a standard of hiring the worst possible people for the job (or really any job). Although I know some people at other stores that are quality employees and have a decent staff, my store was filled with people who didn't know the menu, were unhygienic, has little or no customer service skills, and had to be continually monitored (or they'd do something bafflingly wrong). As I mentioned before, at my store there were employees who worked there for well over a year and did not know how to make a sandwich, wash dishes, or do basic tasks. Whether you're a driver or an in-shop, there are less than 20 menu items (and it's not like any of them have special preparation). Eventually I made a case for them to get shown the door but it was only after nearly six months of asking what certain employees had done to continue to work there. I was also only paid $8/hr to be a shift manager and made significantly more as a driver, so there was no real motivation for advancement. There were also points where I worked 28 days in a row (that's why it got one star for "work/life balance." I don't know whether it's like that at every JJ's.

*Upper management doesn't seem to care about regular employees (I worked there for four years and the owner of a 5-store franchise never could call me by name.) *Extra responsibilities aren't worth the tiny pay raise (manager's make about $12/hour are responsible for the success of the store.) *Doesn't pay overtime. (my franchise, at the time called Turner Services Group, wouldn't pay overtime because generally people who worked more than 40 hours both delivered and worked in-shop. Because these two positions had a different pay scale, the company doesn't pay overtime for picking up extra shifts if your work as both of these positions adds up to more than 40 hours. Even if you did work 40 hours in one position, asking for overtime only meant your hours would be cut, resulting in fear of management.)