Jimmy John's reviews

3.7

69% would recommend to a friend

(8,756 total reviews)

James North

72% approve of CEO

50% positive business outlook

Jimmy John's has an employee rating of 3.7 out of 5 stars, based on 8,756 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jimmy John's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Jul 10, 2023

The most unprofessional job I've ever experienced/am experiencing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- "Free" food (that lower management allows; upper management would rather you starve, or pay half your day's pay for their overpriced glorified Subway sandwiches) - No more "Freaky Fast" expectations, minimizing worker stress a bit

Cons

- Lower and upper management tends to throw those below them under the bus at any given moment (expect to get blamed for something you weren't even on the job for) - Bias/favoritism towards whatever shift the GM works with; according to our GM, the day shift "makes sandwiches", and the night shift is responsible for everything including making sandwiches (likely incompetence of the former to punish the latter) - Everything hinges on money, to an inhumane extent. Management forgot to clock out? Understaff shifts. - Management is incapable of keeping a solid stock of resources. This past week, we've had our soda machines unusable as management "forgot" to check the carbonation tank, and so we could not use or serve carbonated drinks. Couple that with lack of ingredients, and entire shifts are set up to fail being able to keep up with demand

3.0
Jul 7, 2023

Not great but not horrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Inshop tips, coworkers, and processes with a good general manager

Cons

Expected to come in earlier and earlier, will end up spending the whole day there as a PIC, unrealistic expectations with staffing, expected to have 1 inshop and driver during night rushes. Owner will be nice up until you find another opportunity.

5.0
Jul 7, 2023

Pay

Recommend
CEO approval
Business Outlook

Pros

Great starter job for gm

Cons

Not enough pay and bonuses

Viewing 112 - 114 of 8,756 Reviews

Glassdoor has 9,141 Jimmy John's reviews submitted anonymously by Jimmy John's employees. Read employee reviews and ratings on Glassdoor to decide if Jimmy John's is right for you.