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John Carroll University

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John Carroll University reviews

4.0

63% would recommend to a friend

(129 total reviews)

Rev Robert L. Niehoff

79% approve of CEO

63% positive business outlook

John Carroll University has an employee rating of 4.0 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The John Carroll University employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

129 reviews
1.0
Mar 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Not many pros remaining as the school is far behind the times. Most of what made John Carroll a special place for students to learn and staff to work has been destroyed by the current self-serving CFO who slashed positions, suppressed wages and destroyed staff-faculty relations while lining his pockets and those in his inner-circle.

Cons

Senior "leaders" lack any sort of effective communication and listening skills. They are lead by an incompetent and chauvinistic CFO who consistently lies and "leads" by fear. Wages for faculty and staff are extremely low compared to other comparable private universities while senior leaders continue to enjoy exorbitant annual wage increases and other perks. Adjunct faculty (instructors) are not paid a sustainable living wage and are increasingly being used to replace properly trained faculty. This intention is to weaken faculty's position -- all while tuition continues to increase for students who are lead to believe JCU embraces Jesuit values.

1.0
Dec 2, 2019

Terrible / corrupt senior "leadership"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Average benefits, recreation center access

Cons

Incompetent CFO (ruined school); financial stress due to poor decision making; HLC accreditation issues loom; dysfunctional administration; underpaid staff (overpaid senior leadership); fail to pay living wages to coaches and adjunct faculty; failure to pay overtime to employees who are wrongly classified as salaried; huge discrepancies in pay between men and women in same or similar roles.

4.0
Jan 25, 2017

Recommend with reservations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Wonderful benefits for exempt employees - very generous vacation schedule along with a more than usual amount of paid holidays. 37.5 hour work weeks plus tuition benefits. These are the reasons most people stay and deal with the management BS. -The HR department has come a long way in the last few years, offering much more training and opportunities for development at all levels. -In general, employees are treated well but there is a chasm between exempt and non-exempt staff. - Relativity progressive for a Catholic organization - thanks Jesuits!

Cons

-Lower pay than most other higher education institutions in the area. -Upper Administration is very slow to act and resistant to change. - Division VPs have too much power over human resources; meaning how you are treated, if HR best-practices are followed/allowed, if you are given an annual review, and if you are fully allowed to participate in organizational mission opportunities is based on which division you are in. This also means that the VPs aren't disciplined for bad management or borderline harassment-type behavior. - Upper administration is non-transparent in operations/governance decisions, especially in the nonacademic divisions. -Current administration has driven the budget and enrollment into the ground, causing deep financial issues. -The VPs scapegoat lower-level employees when things like tuition revenue, budget, and enrollment forecasting is wrong or goals are not achieved. They stay and get positive recognition while their staff gets fired/laid off/blamed. -Not much room for internal career growth

Viewing 1 - 3 of 129 Reviews

Glassdoor has 137 John Carroll University reviews submitted anonymously by John Carroll University employees. Read employee reviews and ratings on Glassdoor to decide if John Carroll University is right for you.