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John Lewis & Partners

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John Lewis & Partners reviews

3.8

67% would recommend to a friend

(5,084 total reviews)
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Jason Tarry

91% approve of CEO

46% positive business outlook

John Lewis & Partners has an employee rating of 3.8 out of 5 stars, based on 5,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The John Lewis & Partners employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

5K reviews
3.0
Sep 18, 2011
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, the majority of people that work with you actually care about the business, good opportunities to move around to different departments, generally a friendly environment to work in.

Cons

Senior management of the store seem somewhat detached from what goes on, on the shop floor. Information isn't always passed down in the quickest and most effective manner (recent undersales policy change springs to mind). The illusion of having a say in how the business is run via a debating forum (the company like to really hammer home this idea we have a say)... I stress the point about it being an illusion. Training for new staff members is extremely poor. Incredible inefficiency in some parts of the business. Progressing up the career ladder when starting from the shop floor is incredibly slow from seeing it with my own eyes; it seems to be more a case of being seen as a person with the right face, as opposed to be the person with the right skills...

5.0
Sep 13, 2011
Recommend
CEO approval
Business Outlook

Pros

Partnership structure, generous bonus, customer interaction, clean pleasant working environment, fantastic selection of goods, partner discount.

Cons

Too much bureaucracy. It can feel a little slow moving because of this.

2.0
Aug 3, 2011
Recommend
CEO approval
Business Outlook

Pros

Good benefits compared to other retailers Annual bonus Generous holiday entitlement Nice working hours Other partners are great to work with

Cons

Poor hourly start rate Always poorly staffed Workload is ever increasing Poor communication Red tape around everything Too many managers

Viewing 5074 - 5076 of 5,084 Reviews

Glassdoor has 5,582 John Lewis & Partners reviews submitted anonymously by John Lewis & Partners employees. Read employee reviews and ratings on Glassdoor to decide if John Lewis & Partners is right for you.