Is Journeys a good company to work for?

Journeys has an overall rating of 3.0 out of 5, based on over 3,623 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 42% of employees would recommend working at Journeys to a friend and 28% have a positive outlook for the business. The best reviews about Journeys have been left by employees working as ASM (Area Sales Manager) , District Sales Manager and District Training Manager .

Does Journeys pay their employees well?

According to anonymously submitted Glassdoor reviews, Journeys employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Journeys. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Journeys?

42% of Journeys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Journeys 2.6 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Journeys?

Sales Associate (1018) , Store Manager (372) , Co-Manager (191) , Sales Lead (187) , Retail Sales Associate (156) , Assistant Manager (117) , Part Time Sales Associate (93) , Manager (88) , Co Manager (66) , Key Holder (32) , Sales Associate/Cashier (32) , Sales (29) , ASM (Area Sales Manager) (27) , Sales Representative (23) , Retail Store Manager (22)

What are the pros of working at Journeys according to real employee reviews?

"There are so many great people for you to learn from if you only speak up and put forth the effort." ((in 182 reviews)); "Pretty laid back and great coworkers depending where you are located!" ((in 142 reviews)); "Fun work environment to be in and kind co workers who want to help you also a sweet" ((in 102 reviews)); "Good people, fun environment to work in." ((in 47 reviews)); "Enjoyable environment and friendly staff" ((in 47 reviews))

What are the cons of working at Journeys according to real employee reviews?

"You will not be rewarded for your hard work and the pay is very low." ((in 534 reviews)); "Bad Managers that were not professional in talking to their workers" ((in 214 reviews)); "Long hours not enough pay" ((in 176 reviews)); "Sales oriented job but no commission until in management Only fruitful when business is busy." ((in 106 reviews)); "Upper management does not care about their workers in the slightest." ((in 88 reviews))

What are the top reviewed Journeys locations?

Nashville , Houston , New York , Atlanta , Pittsburgh , Orlando , Chicago , Dallas , San Antonio , Los Angeles , Indianapolis , Philadelphia , Phoenix , Miami , Tampa , Buford , Saint Louis , Charlotte , Las Vegas , Raleigh , Memphis , Cincinnati , Richmond , Greensboro , Austin , Buffalo , Albuquerque , Frisco , San Diego , Seattle

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Journeys

Journeys reviews

3.0

42% would recommend to a friend

(3,570 total reviews)

Andy Gray

49% approve of CEO

28% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.2

Culture & values

2.8

Career opportunities

2.6

Work/Life balance

2.6

Senior management

2.3

Compensation and benefits

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

May 27, 2026

Great discount and customers, but management is flaky

Co- manager

Recommend

CEO approval

Business Outlook

Pros

Great discount, Some good Customers, Some stars in upper management

Cons

not the best schedule consistency wise, flaky management

Journeys Response

1mo

Thank you for sharing your feedback! If you would like to provide more details regarding your experience, please feel free to email us at journeyssocial@journeys.com.

3.0

May 27, 2026

Fun environment with great discounts, but work-life balance suffers

Store manager

Recommend

CEO approval

Business Outlook

Pros

Great discount and fun environment to work in opportunity to grow

Cons

Work life balance kinda sucks, sometimes will push people to promote when not ready

Journeys Response

1mo

Thanks for sharing your review! We always strive to create the best work environment possible and greatly appreciate your feedback.

5.0

May 27, 2026

Great work environment, but sales pressure is high

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Cashier, great, amazing, fantastic, suburb

Cons

Have to find sales, unable to meet sales goals you will get fired

Journeys Response

1mo

Thanks for sharing your review! We always strive to create the best work environment possible and greatly appreciate your feedback.

Viewing 13 - 15 of 3,570 Reviews

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