Is Juul Labs a good company to work for?

Juul Labs has an overall rating of 3.5 out of 5, based on over 688 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 48% of employees would recommend working at Juul Labs to a friend and 31% have a positive outlook for the business. The best reviews about Juul Labs have been left by employees working as Project Manager , Territory Sales Manager and Manager .

Does Juul Labs pay their employees well?

According to anonymously submitted Glassdoor reviews, Juul Labs employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Juul Labs. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Juul Labs?

48% of Juul Labs employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Juul Labs 3.8 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Juul Labs?

Director (26) , Territory Sales Manager (22) , Territory Manager (21) , Manager (19) , Senior Manager (15) , Project Manager (13) , Business Development Manager (10) , Executive Assistant (9) , Engineer (8) , Analyst (7) , Division Manager (7) , Operations Manager (7) , Product Manager (6) , Key Account Manager (5) , Marketing (5)

What are the pros of working at Juul Labs according to real employee reviews?

"Great benefits and catered lunch + snacks" ((in 85 reviews)); "Great people to work with" ((in 56 reviews)); "Pay is good." ((in 41 reviews)); "Good company, salary and work/human environment" ((in 25 reviews)); "Pay and work life balance are great" ((in 23 reviews))

What are the cons of working at Juul Labs according to real employee reviews?

"Poor leadership has lead to multiple massive layoffs and death to any remaining culture." ((in 23 reviews)); "Poor leadership, full of sycophants" ((in 23 reviews)); "2. Communication is AWFUL in this organization" ((in 11 reviews)); "Teams are spread out due to the sheer pace of growth, but it's a concern that's shared and being addressed by upper management." ((in 9 reviews)); "Low morale and lack of product vision" ((in 9 reviews))

What are employees saying about Juul Labs layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Juul Labs layoffs and their outlook for job security at Juul Labs in 2026.

What are the top reviewed Juul Labs locations?

San Francisco , Mountain View , Austin , Dallas , New York , Washington , San Jose , Seattle , Boston , Chicago , Texas City , San Diego , South San Francisco , Portland , Orlando , Salt Lake City , Springfield , Virginia Beach , Saint Louis , Jamaica , Phoenix , Poland , Louisville , Durham , Plano , Houston , Nashville , Cincinnati , Columbus , Irvine

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Juul Labs

Juul Labs reviews

3.5

48% would recommend to a friend

(629 total reviews)

K.C. Crosthwaite

61% approve of CEO

31% positive business outlook

Ratings by category

4.2

Compensation and benefits

3.8

Diversity & inclusion

3.8

Work/Life balance

3.3

Culture & values

3.0

Career opportunities

2.9

Senior management

Juul Labs has an employee rating of 3.5 out of 5 stars, based on 629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Juul Labs employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

629 reviews

1.0

Oct 27, 2019

If you’re being recruited away from Reynolds don’t! Bad career move! By far the worst company I have worked for!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Good Benefits -Decent pay That’s it

Cons

-Micromanaged -Bad work/life balance -Expected to work long hours in order to achieve the “mission” in very large assignments. -Anheuser has apparently brought their bad culture over to JUUL within the sales force. -No coaching, only criticizing. - Plenty of bad managers. - Calling on Independent stores with little to no opportunity. - Fly by the seat of their pants because they are a “growing” company.

1.0

Aug 12, 2019

Chaotic and Unorganized

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Learning from a dynamic company and working in a polarizing industry.

Cons

- Lack of central alignment, groups run like mini entities - Seems like no solid strategy to combat the FDA - No coaching for managers, beware if you get a bad one that can’t manage a team well - Toxic culture and environment - People seem to have a sense of arrogance and entitlement for no good reason

1.0

Nov 7, 2019

Fading Quickly - Notcom bubble

Manager

Recommend

CEO approval

Business Outlook

Pros

- diverse group of employees - smokers happy to have alternative products - was* once flush with cash - benefits are equal to any mid level company in the bay area

Cons

- currently under a hiring freeze and layoffs due to mismanagement at multiple levels across the company - definitely contributed to the youth vaping epidemic and the old CEO was fired - no clear direction and path to FDA approval murky at best - company is now actively being managed by a big tobacco company - company is under criminal investigation from federal and state agencies - No work life balance - No culture to speak of - Company thinks it is tech, but really it is a tobacco company - som epeople think the compensation is high, but it is not if you calculate the hourly rate - No funding for creative work - No funding for equipment - RSUs are worthless - Hard times are coming

Viewing 7 - 9 of 629 Reviews

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Jobs at Juul Labs

Senior Data Scientist

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Senior HR Business Partner, Commercial

Senior Site Reliability Engineer