Pros
flexible hours ability to work at home when necessary opportunity to do creative, exciting work interesting colleagues fast-paced environment products are decent excellent tech support
Cons
Management promises promotions and conversions to salaried employment that never materialize. Too much pressure on product development to work faster is starting to cause tension and infighting between and within teams. Lots of reliance on contractors rather than salaried employees. Contractors are never converted to salaried employees unless they extert leverage by getting another job offer. This rewards disloyalty and makes people who work hard and stay with the company feel like saps. Promotions seem based on the whim of the CEO rather than competence, loyalty, or performance. Products are put together in an assembly line fashion, with lots of pressure on employees to work faster and cheaper. It's very difficult to understand the product as a whole while you're working on it. Lack of communication, mainly because no one has any time. Failure to provide adequate training... which is inexcusable in an education company. Employees are treated like second-class citizens, contractors are treated worse. The company uses a confusing array of proprietary and off-the-shelf software, much of which doesn't work well together. It requires a lot of training for new employees... which is going to become a serious problem if people keep leaving.