Is KFC a good company to work for as a Server/Waitress?

Server/Waitress professionals working at KFC have rated their employer with 3.8 out of 5 stars in 15 Glassdoor reviews. This is a higher than average score with the overall rating of KFC employees being 3.5 out of 5 stars. Search open Server/Waitress Jobs at KFC now and start preparing for your job interview by browsing frequently asked Server/Waitress interview questions at KFC .

Does KFC pay Server/Waitress employees well?

Server/Waitress professionals rate their compensation and benefits at KFC with 5.0 out of 5 stars based on 15 anonymously submitted employee reviews. This is 53.2% better than the company average rating for salary and benefits. Find out more about Server/Waitress salaries at KFC.

What are the top reviewed jobs at KFC?

Cashier (1496) , Team Member (803) , Cook (800) , Crew Member (497) , Customer Service (390) , Shift Supervisor (390) , Manager (343) , Assistant Manager (272) , Customer Service Representative (245) , Line Cook (208) , Sales Associate/Cashier (193) , Team Leader (192) , Shift Manager (174) , Kitchen Staff (138) , Customer Service Team Member (133)

What are the pros of working at KFC according to real employee reviews?

"You get the 25% discount out side of work but free food on shift Good employees and managers" ((in 847 reviews)); "good people and all friendly" ((in 661 reviews)); "You can work when ever you want full time or part time is avaliable and the staff are friendly and welcoming" ((in 383 reviews)); "It’s a fast pace and you get a free meal on shift along with the right training" ((in 264 reviews)); "Discount on meals and Friendly coworkers" ((in 232 reviews))

What are the cons of working at KFC according to real employee reviews?

"Pay is low and often can be tiring working 40 to 50hrs week in and out." ((in 1031 reviews)); "Bad management and lack of understanding" ((in 792 reviews)); "Managers are rude to customers for no reason when a problem could easily be fixed." ((in 509 reviews)); "Long hours sometimes included staying long after due to be done and not being paid for it" ((in 490 reviews)); "stressful sometimes and low salary" ((in 291 reviews))

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KFC

KFC Server/Waitress reviews

3.8

90% would recommend to a friend

(15 total reviews)

Sabir Sami

100% approve of CEO

99% positive business outlook

Ratings by category

5.0

Culture & values

5.0

Diversity & inclusion

5.0

Senior management

5.0

Compensation and benefits

5.0

Career opportunities

3.8

Work/Life balance

Server/Waitress employees have rated KFC with 3.8 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Server/Waitress professionals have a good working experience there. KFC is rated in line with the average (within 1 standard deviation) by Server/Waitress professionals compared to other employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

15 reviews

2.0

Jun 27, 2025

Improving service delivery

Server/waitress

Recommend

CEO approval

Business Outlook

Pros

Oppportunities for learning and growth

Cons

Limited training for new employees

4.0

Jun 17, 2025

Good experience

Server/waitress

Recommend

CEO approval

Business Outlook

Pros

Customer service experience gained and good team

Cons

Management was unprofessional and would not take on board feedback

4.0

Jan 12, 2025

Friendly

Server/waitress

Recommend

CEO approval

Business Outlook

Pros

Fast paced, discounts, flexibility, promotion

Cons

Greasy, rude customers, late shifts

Viewing 1 - 3 of 15 Reviews

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KFC Server/Waitress reviews

Ratings by category

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Reviews by job title

Improving service delivery

Good experience

Friendly

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