KFC reviews

3.5

57% would recommend to a friend

(14,659 total reviews)
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Sabir Sami

68% approve of CEO

46% positive business outlook

KFC has an employee rating of 3.5 out of 5 stars, based on 14,659 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KFC employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

15K reviews
4.0
Nov 13, 2025

Reliable

Recommend
CEO approval
Business Outlook

Pros

Got me where I need to be today w

Cons

Fast paced environment stressful busy

2.0
Nov 13, 2025
Recommend
CEO approval
Business Outlook

Pros

There are opportunities to move around and progress if you work in the restaurants. Apprenticeships are also a decent incentive for progression as thats how I progressed from Team members to ARGM.

Cons

Career progression and apprenticeship opportunities at KFC are definitely tick box exercises for numbers at times. The company directly owns only a small number of stores in the UK, and moving into a franchise role is often frustrating as franchise operations rarely maintain the same standards or values as the company-owned sites. Management styles feel stuck decades in the past, with little to no regard for work-life balance or employee wellbeing. Staff are treated as cheap, replaceable labour, and it quickly takes a toll on mental health. Favouritism and poor management behaviour are left unchecked, and there seems to be no real focus on fairness, ethics, or employee development. I’m now with an employer that values its people and recognises their contributions. My time at KFC was a harsh but valuable reminder of what toxic leadership looks like and what kind of manager I’ll never become.

Viewing 475 - 477 of 14,659 Reviews

Glassdoor has 18,245 KFC reviews submitted anonymously by KFC employees. Read employee reviews and ratings on Glassdoor to decide if KFC is right for you.