Is KFC a good company to work for as a Server/Waiter?

Server/Waiter professionals working at KFC have rated their employer with 4.1 out of 5 stars in 94 Glassdoor reviews. This is a higher than average score with the overall rating of KFC employees being 3.5 out of 5 stars. Search open Server/Waiter Jobs at KFC now and start preparing for your job interview by browsing frequently asked Server/Waiter interview questions at KFC .

Does KFC pay Server/Waiter employees well?

Server/Waiter professionals rate their compensation and benefits at KFC with 3.4 out of 5 stars based on 94 anonymously submitted employee reviews. This is 15.9% better than the company average rating for salary and benefits. Find out more about Server/Waiter salaries at KFC.

How happy are Server/Waiter professionals working at KFC?

65% of Server/Waiter employees at KFC would recommend their employer to a friend. This rating has increased by 19% in the past 12 months. Server/Waiter professionals have also rated KFC with a 3.6 rating for work-life-balance, 3.7 rating for diversity and inclusion, 4.0 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at KFC?

Cashier (1496) , Team Member (803) , Cook (800) , Crew Member (497) , Customer Service (390) , Shift Supervisor (390) , Manager (343) , Assistant Manager (272) , Customer Service Representative (245) , Line Cook (208) , Sales Associate/Cashier (193) , Team Leader (192) , Shift Manager (174) , Kitchen Staff (138) , Customer Service Team Member (133)

What are the pros of working at KFC according to real employee reviews?

"You get the 25% discount out side of work but free food on shift Good employees and managers" ((in 846 reviews)); "GOod people and very fun" ((in 649 reviews)); "You can work when ever you want full time or part time is avaliable and the staff are friendly and welcoming" ((in 381 reviews)); "enjoy free meal and not heavy workload" ((in 255 reviews)); "Discount on meals and Friendly coworkers" ((in 230 reviews))

What are the cons of working at KFC according to real employee reviews?

"Pay is low and often can be tiring working 40 to 50hrs week in and out." ((in 1028 reviews)); "Bad management and not good other stuff" ((in 792 reviews)); "Managers are rude to customers for no reason when a problem could easily be fixed." ((in 511 reviews)); "Long hours sometimes included staying long after due to be done and not being paid for it" ((in 491 reviews)); "stressful sometimes and low salary" ((in 297 reviews))

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KFC

KFC Server/Waiter reviews

4.1

65% would recommend to a friend

(94 total reviews)

Sabir Sami

91% approve of CEO

70% positive business outlook

Ratings by category

4.0

Culture & values

3.7

Diversity & inclusion

3.6

Work/Life balance

3.6

Senior management

3.4

Compensation and benefits

3.4

Career opportunities

Server/Waiter employees have rated KFC with 4.1 out of 5 stars, based on 94 company reviews on Glassdoor. This indicates that most Server/Waiter professionals have an excellent working experience there. KFC is rated in line with the average (within 1 standard deviation) by Server/Waiter professionals compared to other employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

94 reviews

3.0

Oct 20, 2025

Interested

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

You can get free food for lunch

Cons

The pay is not that great

5.0

Sep 16, 2025

kfc waiter

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

can gain experience during holiday

Cons

long hours sometimes and lack of staff

4.0

Aug 26, 2025

Workload

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

Friendly team Health insurance Parties

Cons

Physically demanding on busy days Boring on chill days

Viewing 4 - 6 of 94 Reviews

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KFC Server/Waiter reviews

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