KFC reviews

3.5

57% would recommend to a friend

(14,655 total reviews)
avatar

Sabir Sami

68% approve of CEO

47% positive business outlook

KFC has an employee rating of 3.5 out of 5 stars, based on 14,655 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KFC employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

15K reviews
3.0
Jul 6, 2025

Its aight

Recommend
CEO approval
Business Outlook

Pros

Easy work and flexible schedule

Cons

Customers can be really demanding

5.0
Jul 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice colleagues. I'm happy here.

Cons

Sometimes a lot of works.

1.0
Jul 1, 2025
Recommend
CEO approval
Business Outlook

Pros

My boss is cool and works. Co-workers are friendly and also work.

Cons

Favoritism in management contributes to a toxic work environment where certain employees are mistreated without accountability. Staff are regularly pressured to work through unpaid lunch breaks, and state-mandated 10-minute rest breaks are often denied. Chronic understaffing means workers are expected to perform multiple roles, which leads to high stress and burnout. The kitchen frequently exceeds unsafe temperature levels—sometimes well over 85°F—posing serious health risks. Despite multiple reports, no meaningful actions have been taken to improve working conditions. Employees are also expected to complete required training or assessments on their own time without pay. Overall, this is a high-pressure, low-support workplace that does not prioritize employee well-being or labor law compliance.

Viewing 274 - 276 of 14,655 Reviews

Glassdoor has 18,237 KFC reviews submitted anonymously by KFC employees. Read employee reviews and ratings on Glassdoor to decide if KFC is right for you.