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      KONE

      Engaged Employer

      KONE reviews

      3.8

      78% would recommend to a friend

      (1,925 total reviews)
      avatar

      Philippe Delorme (President and CEO) and Henrik Ehrnrooth (Executive Advisor)

      91% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      KONE has an employee rating of 3.8 out of 5 stars, based on 1,925 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KONE employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

      Reviews by job title

      2K reviews
      4.0
      Mar 20, 2015

      Friendly work environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Able to bring new ideas to the table. A challenging environment for someone looking not to do the same task(s) day in and day out.

      Cons

      Opportunity for promotion is limited. Many spreadsheets which can be taken as micromanagement, however many spreadsheets are relevant for knowing financials and non-financials.

      4.0
      Oct 1, 2014

      Great place to learn how to run a business.

      District manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - lots opportunities to be an entrepreneur within the company if you take the initiative. - got to learn about service business, sales, management, manufacturing, contract management, litigation, plans and specs, construction, subcontracting, labor relations, human resources, negotiations, public speaking, engineering, continuing education, research & development, expert testimony, safety, engineering, building codes, testing and inspections, permitting, commissioning, procurement, vendor management, finance, logistics, and complex building systems. It is a great place to learn how to be a strong management generalist while being an expert in an industry niche. - some management and leadership training - collaborative team atmosphere. Real friendships. - highly innovative products and R&D - good salary, fair bonuses, pension and 401k

      Cons

      - a few bad hires at the top several years ago led to a number of top performers and some highly tenured stars leaving the company. That weakened the future. (Those few bad hires have since been fired.) - maintenance & repair business lines lost sight that it is a "service" business. -- Work for your contract customers as if you were working for tips. Provide great service. - Local branch offices became disempowered. --- Let the local branch offices perform and manage as independent P&L centers. Keep servant leaders and rid yourself of regional / corporate micromanagers.

      4.0
      Jul 23, 2014

      Good company, with a good future, in a challenged industry.

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is family owned so it tends to take a longer view on strategies and implementation. But, that is not to say that shorter term business metrics and performance are not important or pressed. The company is generally very cooperative (from an assistance and working together perspective) across business lines, and has made significant investments in tools, tracking, and field implementation. The industry is a difficult one, with rising costs and flat or declining revenues. But, as compared to the other big 3 companies, KONE has tended to hold its investment in its people, products, and innovation. Lots of career advancement potential, nationally and internationally, without the need to have an MBA. The only company I have worked for that annually surveys it's employees and shares the feedback openly with all. The company has some good employee centric policies and benefits. The only elevator firm with a defined benefit pension plan on top of a matching 401k.

      Cons

      Mostly industry driven, due to revenue deterioration amid cost increases. The entire industry is killing itself with pricing models. This forces frequent changes, re-organizations, and rotating areas of focus. KONE suffers from the 2-3 year plan of major revamping of areas, management, etc. I often wonder if top management talks to each other when setting annual strategic goals and plans. Each business line rolls out 4 or more strategic annual "must win battles", which are impossible to focus on for middle management and the front lines. This company is a heavy process driven firm, with many unnecessary steps, hand offs, and levels of approval, which delay customer delivery and suck many hours away from productive pursuits.

      Viewing 100 - 102 of 1,925 Reviews
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      ReviewsKONE reviews

      Glassdoor has 2,506 KONE reviews submitted anonymously by KONE employees. Read employee reviews and ratings on Glassdoor to decide if KONE is right for you.