Kaiser Permanente reviews

3.8

69% would recommend to a friend

(14,787 total reviews)
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Gregory Adams

54% approve of CEO

61% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

15K reviews
4.0
Aug 26, 2014
Recommend
CEO approval
Business Outlook

Pros

+Great health benefits +Stable company that has long history +Well known and large in size +Ahead of its competitors +Able to leverage technology +Able to adapt to changes

Cons

-Even when you're more competent, highly skilled and has great potentials, hiring managers will go with "experience and previous title on paper". Sadly, in KP it is not what you know, but who you know. -KP can't assess talent and won't grow its new work force (less than 5 years of services at KP). They sometimes hire from the outside for people with the "right" experience. -Lack of training programs and opportunities for new work force (less than 5 years of services at KP) -Horrible recruitment services. If you apply from the outside, you know how much of a black hole it is to apply on kp.org. It is not that much if you're a current employee applying to internal positions. Most KP recruiters are not helpful or friendly. -Pay raises are very little and are capped out at a certain percentage each year. -Each department is slow to make changes due to its large size and bureaucratic nature -Lazy, and incompetent employees still allow to work, causing headaches for other dedicated, hard working, and competent employees.

2.0
Jan 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Great benefits that you will need after all the stress Kaiser puts you through. Although pay was the highest a company has ever given me it is not worth it. I would have gladly accepted a lower pay rate if they managed the department more efficiently.

Cons

On-Call means you must accept ALL hours offered to you even if you are On-Call/Part-time. On-Call/Part-time just means they have to offer you at least 20 hours per week. As an On-call employee you are not asked to work you are told to work. Lets say you are offered an on-call position in a Kaiser facility that operates monday through friday 8am-5pm and closed on weekends, you figure, that's not a bad schedule to be on-call but 100 miles away you have a Kaiser facility considered part of your department and it operates 7 days a week 12 hours a day, as an on-call employee you are now expected to work at that facility 100 miles away from home and accept all hours offered to you, refusing them will result in termination. Not much room for growth and like most Healthcare facilities Kaiser's priority is there budget over patient care and that is why you are seeing more on-call positions because they don't want to guarantee hours even though they have those on-call employees working overtime.

1.0
Nov 26, 2011
Recommend
CEO approval
Business Outlook

Pros

good benefits--although, as a higher earner, one does have to pay taxes on the imputed value of the benefits. stable salary structure. get 1/2 day per week off in Southern California good way of getting training after completing residency before moving on to bigger and better things

Cons

Very bureaucratic and intensely political environment. All promotions are based largely on seniority. Managerial hires must often be approved by union leadership. The union leadership often paralyzes the organization. SCPMG has legions of administrators, both physician and non-physician, who sit around, criticize, pontificate and add no value to the organization. Physicians have little to no autonomy in shaping their own work processes and no control over the unionized support staff. The unionized support staff are often thuggish and are not held accountable for their actions I was stuck in a department that was perceived to be of little import to the hospital and medical group. Thus, I did not get the support that I needed. The physician chief of service did not care for either myself or my colleague, perceiving us as a means for him to escape into administrative functions. The non-physician department administrator was weak, ineffectual and unsupportive. The salary structure is based SOLELY on seniority. There are no rewards given for productivity or revenue brought in. Thus, SCPMG retains older, less productive physicians who find ways to spend their time performing administrative functions. Inappropriate usage of patient satisfaction surveys often discouraged integrity in the arenas of disability management and opioid prescriptions. While I would not cater to malingerers or drug seekers, I saw colleagues who did both, to preserve their patient satisfaction ratings.

Viewing 7 - 9 of 14,787 Reviews

Glassdoor has 16,802 Kaiser Permanente reviews submitted anonymously by Kaiser Permanente employees. Read employee reviews and ratings on Glassdoor to decide if Kaiser Permanente is right for you.