Kaiser Permanente reviews

3.8

68% would recommend to a friend

(14,824 total reviews)
avatar

Gregory Adams

53% approve of CEO

62% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,824 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

15K reviews
2.0
Oct 15, 2009
Recommend
CEO approval
Business Outlook

Pros

Good benefits, work-life balance and job stability. The cafeteria is also good, but at this point, I'm really grasping at straws.

Cons

Where do I start? Almost everything's a joke. From the incompetence & cost overruns of our IT dept to all the political infighting and bureaucracy, this place is a complete mess. Apparently this is what happens in a monstrously large organization that's not-for-profit. Most of the senior managers have been with the company forever. They've become thoroughly accustomed to the "Kaiser way," i.e. low quality work getting done at a snails pace through a process of tedious negotiations. Too many cooks in the kitchen, and there usually isn't an executive chef. Just a bunch of sous chefs running around like idiots. It's probably the least empowering environment possible because at the end of the day, you realize that your work has no real impact on the 160,000-employee monster known as Kaiser Permanente. If you're a young person looking to move up quickly, then this is definitely not the place for you. Here you'll be surrounded by a bunch of mediocre 9-to-5ers, and management will ask you to wait your turn regardless of your performance. On top of that, they have all these idiotic rules such as: raises are capped at 10%, or promotions can only be given after a certain number of performance evaluation cycles. They do a poor job of addressing underperformance, and they're horrible at rewarding excellence. And company culture? What company culture? It's just a job. Everybody shows up, puts in their hours, and goes home. That Thrive campaign? It's just a marketing gimmick. There isn't a single company policy that actually encourages their employees to "Thrive." Of course all of this depends on the department and manager, but generally speaking, this is what I've seen so far at Kaiser. Thrive, baby!

4.0
Oct 14, 2009

KP Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In this climate Kaiser is a shining star of non fee for service quality care.

Cons

The obstacles of bureaucracies are immense but so is the company.

5.0
Oct 7, 2009
Recommend
CEO approval
Business Outlook

Pros

Very supportive; Kaiser overall pays more than its competitors, and its benefit package is substantial. They take care of their employees.

Cons

Although some Kaisers share information via computer, not all Kaisers do. This makes it difficult and frustrating to access patient records when needed.

Viewing 14608 - 14610 of 14,824 Reviews

Glassdoor has 16,841 Kaiser Permanente reviews submitted anonymously by Kaiser Permanente employees. Read employee reviews and ratings on Glassdoor to decide if Kaiser Permanente is right for you.