Kaiser Permanente reviews

At Pasadena regional offices, on the Health Plan side, the work is very boring and monotonous. Unless one has that Sales/Marketing driven ego, the Health Plan side is not the place to be. It's irritating how these depts only concentrate on bringing in membership, then think that their job is done once people enroll in the health plan. That is Kaiser's achilles heel - the mindset that members are just numbers to accumulate toward a big bonus payout. On the other hand, the clinical side of the house, the Medical Group, this is the side that concentrates efforts on patient care. It too has it's ridiculous executive and middle managers, but at least it's humanity is on display by focusing on the actual health of patients. This is the side that tries to prevent members from leaving for other health plans. No one side is perfect, but if I were giving advice on which half is the better employer, my money would be on the Medical Group side.

Too big, sometimes it takes so many levels to get a simple change.