Kaiser Permanente reviews

3.8

69% would recommend to a friend

(14,790 total reviews)
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Gregory Adams

54% approve of CEO

61% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

15K reviews
2.0
Jan 27, 2015

Not female or mother friendly

Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits, very competent medical staff

Cons

When the decision to turn KP Mid Atlantic into a profit center the current CEO understood increase number of paying patients and appointment slots available, not improve on internal management processes. As a result attrition rate is now 5 times higher in Mid Atlantic than other KP locations because of unrealistic expectations placed on physicians' shoulders. Unlike other KP locations last patient booking is later during the day and there is no specific time dedicated to administrative work by physicians. Thus, even experienced doctors end up working late in the evening, sometimes up to 9 pm. Furthermore, the current workload management is so mothers' unfriendly that many female doctors have resigned. This is obvious when you look at the gender imbalance among physicians which is currently heavily skewed towards male doctors.

1.0
Jun 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Good Benefits - 401k, competitive salary, ability to transition to different positions, education pay, 98 hours of sick time, vacation time commensurates with years worked, convenient locations if you need to move, union job

Cons

I've been here for 8 years as an employee and 2 years as a intern. I have worked in both administration and clinic sides. I have dedicated much of my life to this company, I have sacrificed so much... including my health. My turning point was when a corrupt employee/ Chief steward and manager decided to try and fire me for my absences due to medical reasons. I have a debilitating medical illness that requires me to take off periodically. Kaiser is so staunch with the vacation and sick hours you've earned, that if you exhaust those because of any leave, you are immediately put in a spot and management will keep every tab and eyes on you. Leaves I was out on: medical: major surgery for my health (3 mos, 2012) medical: still birth; grieving (3 mos plus therapy; 2014) medical: work place injury (mental, 3 weeks, 2016). I am currently on leave, and have been thinking of resignation. The first leave was my own medical condition, but I had struggled to get my benefits settled and was constantly harassed by management for my time off. Second... I had experienced great stress from same manager plus another manager that I was hospitalized and I lost my baby due to preeclampsia. Third... stress at work, there are extenuating circumstances which I am not allowed to discussed, however when I first started this new position, the new manager had told an employee from another department that "I better watch my lateness". This is very unprofessional and uncouth. I ended up being ostracized for this as she has forced me to withdraw from people because of rumors she had spread. I reported to upper management for 3 months as I was so upset that I refused to go to work unless I reported to someone else. Furthermore, I had asked for adjustments to my work station, constantly because of my operation prior, and because I'm a Disabled person by CA state law. Though I repeatedly said this, management refused a desk high enough for me and a chair due to "keeping costs down"the solution was to send THEIR ergonomic specialist to evaluate me, after repeatedly telling said person my needs due to my disabilities, i finally got the approval for a higher desk. Her first suggestion (and managers suggestion) was to stack reams of paper under my monitor to raise the height. Still to this day, I have no compatible desk and have 3 reams of paper under my monitor. No changes were made despite the approval of the ergonomist. I am right now being falsely accused and have had council with several upper management. They send a compliance representative to prove that You are guilty. I was shown a piece of paper with people called and was said that I didn't comply. This is all heresay, and even if I never did anything; unless I take this to court, I won't be able to save my job. This is a week after I was found on the floor of my office, face down and unresponsive. I've rescinded to getting out of this toxic environment, as no job is worth my health. The union has many rats and protects their most valuable people, however, if you are not of any value to them, they will do nothing to help. I was a steward and ended up being told on by a chief steward and was sent to talk to compliance about timecard fraud. I proved her wrong, and 2 employees/ union reps vouched for me. I told the area specialist about this, and he knew what was going on. No one voted her out and no one said anything when I quit.

2.0
Nov 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Great pay, wonderful commute options, great discounts from various vendors. Other perks are made available AFTER you have either passed your 90 day probation or secured a full-time position.

Cons

I was brought on as a TEMPORARY employee. Please be very careful when agreeing to take a position of this caliber. This particular Kaiser was very vague on rules, training and office procedures. Instead of getting ongoing feedback regarding your performance, they consistently break you down. I felt the environment was unfair, my supervisors and managers were very difficult to get in contact with... it was a very disheartening experience for me. Nobody will speak up when it comes to equal treatment because nobody wants to lose their job. When you are a temporary worker, you have 90 days to "prove yourself"... if you do not pass those 90 days, you are ineligible for rehire.

Viewing 25 - 27 of 14,790 Reviews

Glassdoor has 16,805 Kaiser Permanente reviews submitted anonymously by Kaiser Permanente employees. Read employee reviews and ratings on Glassdoor to decide if Kaiser Permanente is right for you.