Is Kaplan a good company to work for?

Kaplan has an overall rating of 3.6 out of 5, based on over 2,796 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 66% of employees would recommend working at Kaplan to a friend and 64% have a positive outlook for the business. The best reviews about Kaplan have been left by employees working as Student Brand Ambassador , Campus Representative and LSAT Instructor .

Does Kaplan pay their employees well?

According to anonymously submitted Glassdoor reviews, Kaplan employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Kaplan. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Kaplan?

66% of Kaplan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kaplan 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Kaplan?

Instructor (62) , Student Brand Ambassador (55) , Teacher (48) , Tutor (46) , Manager (41) , MCAT Instructor (36) , Director (29) , Admissions Advisor (27) , LSAT Instructor (22) , Student Advisor (20) , Admissions Representative (19) , Talent Coach (19) , Campus Representative (16) , Lecturer (16) , Customer Service Representative (15)

What are the pros of working at Kaplan according to real employee reviews?

"Great for people who are not afraid to jump in and work." ((in 193 reviews)); "The benefits are good if you can get yourself enough work for your hours to qualify for them." ((in 120 reviews)); "The hours are flexible and you get to choose which classes you wish to teach." ((in 91 reviews)); "Great colleagues to work with" ((in 87 reviews)); "Flexible time and work from home days" ((in 65 reviews))

What are the cons of working at Kaplan according to real employee reviews?

"HR management is poor very poor." ((in 157 reviews)); "coming (generally only awarded after many years) and the pay is very low." ((in 156 reviews)); "They hire inexperienced people at a low salary and lock them in with policies that only allow for small % increases annually" ((in 77 reviews)); "No training program" ((in 42 reviews)); "Leadership is poor and does not accept constructive feedback from employees." ((in 26 reviews))

What are employees saying about Kaplan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Kaplan layoffs and their outlook for job security at Kaplan in 2026.

What are the top reviewed Kaplan locations?

New York , Fort Lauderdale , Chicago , Orlando , La Crosse , Los Angeles , San Francisco , Boston , Atlanta , San Diego , Alpharetta , Washington , Sacramento , Philadelphia , Dallas , Houston , Austin , Tampa , Newark , Phoenix , Charlotte , San Antonio , Berkeley , White Plains , College Station , Nashville , Columbus , Saint Louis , Milwaukee , Indianapolis

Kaplan reviews

3.6

66% would recommend to a friend

(2,590 total reviews)

Andrew S. Rosen

77% approve of CEO

64% positive business outlook

Ratings by category

3.9

Work/Life balance

3.8

Diversity & inclusion

3.6

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Kaplan has an employee rating of 3.6 out of 5 stars, based on 2,590 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaplan employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Nov 10, 2011

The work is very satisfying and rewarding on a personal level

Career service advisor

Recommend

CEO approval

Business Outlook

Pros

We empower students that would not be able to make it in a public higher education institution to reach their academic goals and show them how to market themselves to employers upon completing their program. Kaplan serves the students who are their customers and supports the students throughout their program track.

Cons

Rapid growth and acquisitions has led to many changes and restuctuting that has left behind some culture shock and morale issues both among faculty as well as among the students. The restucturing has also led to a lack of diversity in the upper levels of the campus that has been much discussed among the students who feel the lack of representation.

3.0

Nov 8, 2011

A great learning experience.

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

Kaplan Higher Education provides a great learning environment in the for-profit education sector. Kaplan has some great employee benefits like health, dental and vision care, Gift of Knowledge (discounted tuition at any company under the Kaplan, Inc. umbrella), matching 401k benefits and charitable donations.

Cons

Kaplan Higher Education needs to improve in the following areas. Employee recognition; employees at Kaplan often do not feel satisfied with the recognition received after completing projects or tasks. Career growth; although Kaplan does provide tools to achieve career performance goals (set by employees yearly), it seems rather difficult to “climb the corporate ladder” with only a bachelor’s degree.

3.0

Nov 7, 2011

Teaching LSAT

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good initial training, interesting students. They also offer flexible scheduling and a good mix between classroom and tutoring. Also innovating in the online teaching space. Another benefit is the change to help future professionals and phd.

Cons

somewhat haphazard management, high turnover. Difficult to get good feedback consistently. Also the nature of certain classes is very different than others and there isn't always good preparation for the differences

Viewing 2395 - 2397 of 2,590 Reviews

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Kaplan

Kaplan reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

The work is very satisfying and rewarding on a personal level

A great learning experience.

Teaching LSAT

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