Kaplan reviews

3.6

66% would recommend to a friend

(2,588 total reviews)

Andrew S. Rosen

77% approve of CEO

64% positive business outlook

Kaplan has an employee rating of 3.6 out of 5 stars, based on 2,588 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaplan employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Jun 15, 2009
Recommend
CEO approval
Business Outlook

Pros

Good hours and pay rate for a part time or supplemental gig. Really easy once you memorize the material, and they're always trying to get you to learn new tests. The training is compensated.

Cons

The corporate structure is a little oppressive: having to navigate the bureaucracy as well as represent the myriad interests. For instance, placing the onus of explaining the various guarantees and money-back claims on the tutor is a bit ridiculous. Also, the offers for gigs come at the last minute, with almost no time to prepare. And in the case of NYC's market, the jobs are often far off the beaten path and mileage reimbursement is only paid for trips over a certain amount of miles...so you are often asked to travel two to three hours roundtrip for a two hour job.

1.0
Jun 13, 2009
Recommend
CEO approval
Business Outlook

Pros

One of the best things about working at Kaplan is the location. You're right around Columbus Circle near the edge of Central Park. It's very beautiful in the warmer months. You know there is a problem when this rates as one of the BEST reasons to work at an employer.

Cons

This place will suck the life out of you. As a "System Engineer" you will do weekly code pushes for the development along with putting out fires. They call it System Engineering, but really its more like Operations. It's the most mind-numbing work I've ever had. The management there is shady. During the tech downturn in the early 2000s they increased the work hours from 9-5 to 9-7. I guess they figured that if you didn't like it, you would leave on your own and they wouldn't have to give you any severance pay. The hours were scaled back to 9-6 about 8 months later and remain there. The environment is a joke. It is full of decaying hardware and software. Many "Mission Critical" applications are on Solaris 2.5.1. I recently had to build a copy of one of these machines and found it funny that I was applying Y2K patches in 2006. Other than the Solaris 2.5.1 machines you have mostly a Linux environment where fires are a daily thing. You can easily spend 3 days a week doing nothing but putting out fires. No one has any time to re-architect the environment so that the fires don't happen in the first place.

4.0
Jun 3, 2009

Great Part-Time Job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Teaching students and really getting to make a difference in their lives.

Cons

The high turnover of employees, especially in management, makes knowing your position in the center difficult.

Viewing 2533 - 2535 of 2,588 Reviews

Glassdoor has 2,794 Kaplan reviews submitted anonymously by Kaplan employees. Read employee reviews and ratings on Glassdoor to decide if Kaplan is right for you.