Kaplan reviews

For full time employees below the level of director, the pay is far too low for the level of pressure applied and performance expected. The company hires "bright young things" at bargain basement prices, and as those junior employees gain skill they are laden with additional responsibilities (and absurd numbers-growth demands) at a rate that far outstrips their compensation and level of experience. Locally, this gives the company substantial internal volatility and high turnover, as specialists in sales and operations discover that at other companies they can either A) earn the same amount of money in a far less stressful job (working 40, rather than 70-90, hours per week) or B) earn a far higher wage in a comparably stressful environment. Employees who leave are usually not replaced for 6-18 months, and the remaining employees are left to complete their own work and the work of their departed colleagues with no increase in compensation or reduction in expectations. The local management then marvels at the recent rash of short-notice employee departures.

They do not respect their employees' need to have work/life balance. Often, they expect their employees to work unpaid overtime and are not always willing to give you time off when you want it/need it. Also, the salaries at Kaplan are low compared to similar positions at other companies.