Keeper Security Customer Service Manager (CSM) reviews

3.3

66% would recommend to a friend

(5 total reviews)
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Darren Guccione

100% approve of CEO

66% positive business outlook

Reviews by job title

5 reviews
5.0
Jul 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Keeper has been a life changing career opportunity for myself ranging from work/life balance to earnings. Extremely thankful for our VP of AM who gave me the opportunity to prove myself and develop under him. I was able to quickly learn and adapt to the product and find early success, something anyone can do in this position. The key is applying yourself to the job, learning the product and listening/collaborating to the outstanding leadership you have around you. Its really that simple. The leaders have all been amazing mentors, teaching well past the normal day to day and developing their reps. Any advice you need, personal or job related, they are there to help. Leadership aside, Keeper has the best product in the industry and it sells itself. Not to mention its constantly evolving for the better and moved into the PAM space which provided even more selling opportunities. Leads are constantly coming in and we have an influx of quality clients onboarded every day to work with and grow. Our commission rate is well above the average rates and provides plenty of monetary motivation. For a remote company, we have a great culture and continue to collaborate well. There is open access to the C-level, something you rarely find at a company. We team sell and you will find yourself on calls with any resource you need from engineers to the CEO/CTO/CRO. They care for their employees and want to celebrate success with you. Do not miss out on an opportunity to advance yourself with Keeper and create a new career path. Put the work in and you will find success.

Cons

Benefits are not bad at all but there could be a few additions such as 401k match, gym reimbursement etc.

5.0
Jul 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Starting with a clean slate isn’t for everybody. You are in control of your day and your future and the actions you take. Tons of flexibility and less red tape. A product our customers truly love and believe in. Customers look forward to hearing from us (very different than previous experience I’ve had, it’s refreshing.) I have gotten back all of the effort I have put in and more.

Cons

I can’t say I have any from my position and experience and the leaders I have had at Keeper. I think some people take remote work for granted and eventually that will catch up. Keeper isn’t afraid to throw you in the deep end and find out if you can swim and work autonomously

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Keeper Security Response
2y
We appreciate your feedback! Our leadership team at Keeper cultivates an environment where all team members have opportunities to shine with flexibility and creativity. Many team members thrive in a remote work environment, but we are pleased to also offer an in-office and hybrid option for employees located near our offices.
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