Pros
Very simple essence of role/job duties. Very helpful peers
Cons
WFH role but still micromanaging environment. Your every move is tracked and monitored in some way. Not much autonomy. Not much room for growth opportunities nor is there any sort of real growth model. Leaders aren’t looking to develop more leaders, they just choose those who are best at responding to cases or conducting an interview. Favoritism plays a part as well. Does not make a person qualified to lead a team of professionals. Pay is no longer competitive. Recruiting management is not the most competent/innovative. Recruiting methods in general will quickly burn you out. Sourcing methods are basic and outdated, leading to low-level talent pool, resulting in most interviews being a waste of time, ending in burn out. Lastly, there is no REAL hr support for employees in this role. Leaders act as hr and in my opinion, that doesn’t provide confidence in proper checks and balances.