Kelly reviews

The training was way too rushed for the final LoB before moving up to T2 without ample time and training for the added tools. Advancement does not always include a pay increase even if you can resolve multiple customer issues in one call unless the procedure requires escalation. Staffing can be difficult to contact at times regarding time, pay, or medical tickets, and can be extremely stressful as PTO or time-off is not always approved even when submitted months in advance. Call volume for a con as well because depending on preference. Call grading can differ depending on the person listening to the call, which confuses advisors if you are following correct articles and procedures, and clarification on why is hard to come by.

Little to no engagement, Treat employees like a number rather than humans, Do not count on the schedule they offer and you will not find out your days off until you are out of training. Zero accountability everyone refers you to another department when you have any questions. The FORBID discussion of wages or anything else between coworkers.