Kelly reviews

3.7

73% would recommend to a friend

(6,850 total reviews)
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Chris Layden

83% approve of CEO

66% positive business outlook

Kelly has an employee rating of 3.7 out of 5 stars, based on 6,850 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kelly employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

7K reviews
2.0
Apr 12, 2014

Stress

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at home was the only truly enjoyable feature. The customers were OK for the most part. Get their phone working and they're happy. Training was given in a timely manner.

Cons

Big Brother analyzing call content and duration was really stressful. The phony culture was hard to take. Some of my supervisors came across as game show hosts.

3.0
Apr 11, 2014
Recommend
CEO approval
Business Outlook

Pros

-A majority of the managers are great -Decent benefits -Some flexibility

Cons

-Like always, administrative roles are either good or bad depending on who you work for

1.0
Apr 10, 2014

Experience is Good in the Beginning

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will learn a lot in a short period of time

Cons

Management/leadership is poor, Kelly contributes nothing to health/medical insurance and because of this it is ridiculously expensive, even for one person. Kelly does not engage with their own internal employees, create issues for the front-line staff due to promises they give the customers and temporary employees yet do not have the manpower to keep those promises, communication is poor and those who are expected to carry-out new processess are the last to know, pay is much lower than average, and internal employees are extremely overworked and spread too thin.

Viewing 6355 - 6357 of 6,850 Reviews

Glassdoor has 9,314 Kelly reviews submitted anonymously by Kelly employees. Read employee reviews and ratings on Glassdoor to decide if Kelly is right for you.