Kelly reviews

3.7

72% would recommend to a friend

(6,847 total reviews)
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Chris Layden

83% approve of CEO

65% positive business outlook

Kelly has an employee rating of 3.7 out of 5 stars, based on 6,847 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kelly employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

7K reviews
3.0
Nov 4, 2012

Not too bad for a starting point.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working from home and weekly pay are huge perks. I never have to venture out in the cold or buy expensive work clothes.

Cons

The pay sucks, the promised bonuses are hard to get without lying to your customers or ragging on your coworkers. Promotions are readily available but getting the raises that should come with them is a miracle.

2.0
Nov 2, 2012
Recommend
CEO approval
Business Outlook

Pros

Opportunity to work with many Fortune 500 companies gaining experience and perspective. Flexible work schedule to some extent. Pay is ok. Nothing special... In general, coworkers are nice.

Cons

You become all too familiar with what Lean operations means. It means that you are overworked and are so compartmentalized that you are not able to gain any new responsibilities and all your work is extremely repetitive. Pushed to be a machine by processing candidates. Most of the account managers responsible for dealing with the HR dept. of the client companies are push-overs because they are too afraid to lose the account by providing important feedback to the client company that wants to do things their own way without them even seeing what happens or understanding why changes need to be made. Kelly OCG is extremely focused on maximizing profits to the extent that it hurts their employees. Many employees are hired on as Flex employees waiting years without benefits to be hired on as a Core employee. Budgets rarely permit flex employees to be converted to core. Turnover is high. Even when converted to Core status, many employees are still paid hourly and can be laid off or be forced to work reduced hours. The work is unstable no matter what because it's all based on client companies needs, which change, and the company has a history of losing clients to competitors. The company promotes Kelly Learning Center as an educational tool, but internal recruiters and hiring managers do not consider the training courses completed as enough to promote you. They also don't give time during work hours to complete the KLC courses, even if they are required courses. Career planning meetings with management are a joke because they know that there is no chance to move to the next position unless you already have prior experience outside the company to qualify you.

5.0
Oct 30, 2012

Overall positive experience, very helpful Staffing Coordinator.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I emailed them about a summer job posted listed on their website, and initially the person I contacted told me that they had no additional spots open, but they would contact me if any opened up. Within a week they emailed me back telling me that a spot had opened up, and over the next few weeks they worked with me to get to them the information and documents they needed. All throughout this process my contact was prompt in answering my questions, and was willing to accommodate my schedule as a college student in another city. I didn't have much contact with them during the job itself (I hired out to another organization for the job), but their online system for recording our hours was easy to use, and I had no problems with them.

Cons

I really don't have anything negative to say from the short time I worked for them. The closest I have is that the original job posting was a little vague, and could have contained more information about the exact responsibilities and details of the job, such as which organization was hiring me (and a link to their website).

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